Mr. Rooter Plumbing of Knoxville

"Our water main to the street had ruptured and, unbeknownst to us, had filled our crawlspace with water. We already had been without water for a day and a half, because of a larger water main break in our neighborhood, when we learned of our own break late on a Friday afternoon. Mr. Rooter called me back Friday evening and was able to send someone out first thing Saturday to evaluate. They pinpointed the problem and were honest about options. They set up service for Monday, arrived on time and completed the job in less time than the original estimate. In addition, it involved digging a trench across my yard, and midway through I panicked because I did not remember to ask them not to bust up the sidewalk, move items, ruin the flower bed, etc. ... only to find, happily, that they had avoided all those things without me even saying anything. I was initially hesitant to call a "national franchise," but these guys did a great job, communication was timely, they clearly knew what they were doing, and I felt like the price was fair. Definitely would use again. I was reminded to write a review when I noticed their truck in my neighbor's driveway this morning."

"Rhonda lined up a time for a 30 y.o. water heater replacement quickly and was helpful and friendly. Robert and Justin arrived on time and tackled a complex situation efficiently. The lead, Robert, was a good and knowledgeable problem solver who explained the process and materials in detail. We should be set to go for another 20+ years."

"Aaron was great. This is the second time we have used Mr Rooters. We are extremly pleased with your service. Thank you, if not for you, I would have made a mess!"

"Had Aaron come out yesterday to check to see why I didn’t have any water in the house. He was very fast and accurate in determining the cause, which was a blocked service line between my meter and my foundation wall to my home. He told me he would be back today w/ his co-worker Jacob & they’ll bring a digger to place a whole new service line. Both Aaron & Jacob worked hard and got my problem resolved quickly. Within a couple hours of having the ditch dug out and the new line placed and hooked up, I had water. Huge relief!!! Thank You Jacob & Aaron and Mr. Rooter plumbing."

"I needed a clean out valve on my main drain and I also needed my septic system located. They came out. Did the work very nice guys. Very pleasant and it took him no time at all. I really like their work and feel very confident using them in the future for any other plumbing needs."