National Fitness Center - North Knoxville (Merchants Drive)

"Facilities not that great. They lock you into a long term contract. Totally not worth it. Other gyms offer way more in quality and flexibility."

"Company is toxic and predatory. This usually takes the form of them signing you up for a multiyear contract. In my personal experience, I got a membership and the guy told me it had to be a two year contract. I called his bluff, and he offered me a month to month contract. When my wife signed up though, she assumed it would be month to month, and the guy put her on a three year contract without mentioning it. When I tried to get them to fix the issued, they threatened to sue if we stopped making payments. Three years later, we have nothing but contempt for these people. If you look them up on the Knox County General Sessions, you'll see they've got hundreds of civil court cases pending. These peoples' business relies on a model that's a cross between the credit card industry and the used car sales industry, where they use manipulative sales tactics to get you to sign for as long as possible. If you pay great, if you don't, great. They'll sue you and collect interest to line their scummy pockets."

"DO NOT COMMIT TO ANY CONTRACT WITH NATIONAL FITNESS CENTER. NFC engages in "Bait and Switch" scams and Corporate abets their fraudulent behavior! This is what happened to me: I spoke with a NFC "membership consultant" who promised me these terms and conditions: 1. A month-to-month membership where I would pay $39.95 per month; 2. I would be allowed to terminate the membership agreement by giving notice to NFC Merchant before the next billing date (the 17th day of each month). I also informed the employee that I CANNOT enter into their "suggested" 3 year contract. Once we agreed on the terms, he had me sign an electronic signature block on the computer. I signed multiple signature blocks and he orally explained the purpose of each block. I was not provided with a written agreement to read and did not sign a paper contract. Based on everything that he told me, I believed I was signing up for a month-to-month gym membership. I later found out that the NFC employee had signed me up for a 3-year term agreement. In short, NFC defrauded me. To peacefully resolve this dispute, I wrote a letter to NFC Vice-President, Mr. Randy Williams, under the assumption that NFC Merchant does not engage in this sort of bait and switch tactic on a routine basis. The NFC Board of Directors, however, refused to cooperate. I did not learn I was a victim of fraud until I contacted NFC Merchant to cancel my membership. I had a change in my financial circumstances and cannot afford a $39.95/month gym membership. The purpose of this review is to caution other foreseeable victims from NFC, Merchant's misrepresentation of their terms and conditions. I also filed a formal consumer's complaint with the Attorney General because The Tennessee Consumer Protection Act (TCPA) "protect[s] consumers from unfair and deceptive practices in the court of trade and commerce." T.C.A. § 47-18-109."

"Staff is extremely friendly. Love the cardio theater. New movies all the time and really helps pass the time. Plenty of equipment and never too busy in the evenings. Quiet, spacious, and comfortable. Love it!"

"Love this gym location! Ron is the best and he really makes the gym feel warm and welcoming. It feels like a community and more personal than some of the other bigger national fitness locations. Bigger isn’t always better… Equipment is decent and gets the job done- some of it needs to be replaced and is currently and I appreciate that. Pool is always clean in summer and hardly ever crowded. My kids love the baby pool area and the childcare workers here are the best. My kids ask to go to Mr. Ron’s gym rather than tazewell pike location. I’m happy with our membership and the childcare that’s included, overall great deal and for someone who works out 4-5 times a week being locked into a gym contract doesn’t bother me because I know I’m going to show up. This is a commitment and a lifestyle for me and my family =)"