Caliber Collision
About the Business
Caliber Collision is a trusted car repair institution located at 2728 Pico Boulevard in Santa Monica, California. With a commitment to providing high-quality service and excellent customer care, Caliber Collision is a go-to destination for all your auto repair needs. Their team of skilled technicians use the latest technology and techniques to ensure your vehicle is restored to its pre-accident condition. Whether you need collision repair, dent removal, or paint services, Caliber Collision is dedicated to getting you back on the road safely and efficiently. Visit their Santa Monica location today for expert car repair services you can rely on.
Photos
Location & Phone number
2728 Pico Blvd, Santa Monica, CA 90405, United States
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ike is a great customer service rep. He kept us informed at every stage. Repairs were done quickly and of high quality."
"I recently had the pleasure of using Caliber Collision to repair my car after an unfortunate accident, and I couldn't be happier with the service I received. From the moment I contacted them, their team was professional, efficient, and incredibly helpful. They guided me through the entire process. The quality of their work is outstanding–my car looks as good as new! Not only did they fix the damage, but they also went above and beyond to ensure that the car was in pristine condition when I picked it up. What truly sets Caliber Collision apart is their exceptional customer service. They kept me informed every step of the way, answered all of my questions, and handled everything with the utmost care and professionalism. I felt like they genuinely cared about me and my car, which is a rare find in today's world. Overall, I highly recommend Caliber Collision to anyone in need of collision repair services. Their expertise, attention to detail, and outstanding customer service make them the best in the business."
"I had an appointment on Jan. 15 to receive an estimate on car repairs and chose Caliber because they are a Farmer's verified company and had good reviews. Hike took the time to share his analysis of what needed to be done and estimated that it would take 2 wks to complete. Ten days pass and Hike fails to submit the analysis to Farmer's to get the process started. I finally call, and Hike says that "we" forgot to take photos of the car when I brought it in - necessary for the estimate. He forgets to take photos of my car during an inspection, and fails to notify me to bring in the car for photos that he forgot to take until I call back 10 days later to ask why they've never been submitted. With this kind of negligence, I wouldn't trust them to fix anything."
"This place did a great job repairing my car. The job was completed before the date promised and returned cleaner than when I brought it in. All the employees are super friendly and willing to take the time to answer all questions and concerns. Hopefully I never have to come back here but if I do, I know my car will be in good hands. Thanks so much to Hayk and his team! !"
"This shop was a pleasure to deal with from start to finish. Jack was super responsive and communicative. The car came back impeccably fixed, washed and buffed--it looked new! Even touched up a few scratches. And the buffing to make the new paint match the old was perfect. A pleasure to deal with, and Jack was a gem. Will highly recommend!."
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