VCA Animal Care Center of Mt. Juliet

"I’ve been going to VCA Mt. Juliet for three years now, and every single member of their staff is incredible. They have treated every single one of my pets with the best possible care, and my extremely anxious dog absolutely loves them (which says A LOT). Since moving a little further away, I still make the drive to them because of how exceptional the team is."

"The people who work there are wonderful. They worked so hard to make her presentable again. I can't say enough good things about them"

"Over the course of the past two years, I got to interact with all three doctors and many of the vet techs at VCA Mt Juliet, as they helped me take care of my senior CKD kitty from diagnosis through her end stage care. While they weren't close to home, I started going because of appointment availability and kept going because I really like interacting with everyone there. (I don't *need* everyone to fuss over my pets and tell me how cute they are, but it sure is sweet when they do!) This is a team that all seem to genuinely love the animals and their jobs, and it shows in every way. Having a chronically ill pet without insurance is tough, so I always appreciated that before going ahead with treatments, they would discuss pricing and options very transparently. Every visit was timely, and care was always given competently and kindly. Sadly my little girl was put down last month due to kidney failure, but only after doing everything that could reasonably be done. I am grateful to Drs. O'Connell and Balbao for keeping her going and living a good life for nearly two years after diagnosis, and to Dr. Pennington for kindly and sensitively guiding us through euthanasia. There is no way to prepare yourself for that unimaginable moment, but we know we did what was right for her, and the whole experience gave us a sense of closure and was handled with so much thoughtful care. The staff even sent us a sweet condolences card after. (If you opt for private cremation, the company that VCA partners with returns your pet's ashes in a beautiful little carved box, and you can get a little clay paw print.) I am so grateful to this lovely team and can't recommend them enough!"

"Overall good experience for us and our pets. The office seems to be ran efficiently. The waiting area and patient rooms are very clean. Getting appointments is really easy as well. But most importantly to me is the staff are all compassionate towards our pets. They really do care and aren’t necessarily profit driven either. They always give us options."

"They just want your money and get out quick. I would not recommend anyone to go there. They dishonest about their pricing. Make sure if you have a coupon show them before they ring you up. Or else they’ll put towards the next time credit."