Holiday Inn Express & Suites Mt. Juliet-Nashville Area, an IHG Hotel

"I have stayed at over 200 IHG branded hotels and this is one of the best! It was the little things the staff was friendly, my room was made up perfect every day like I just checked in and the best part was the complimentary was hands down the best one I have had all 3 days I was here. You can tell the attendant takes great care in setting up her breakfast for everyone she paid attention to all of the details even staking all the plates in a way that was easier to grab and decorative. Everything fresh and honestly good for being included in your stay. Great job to this staff and thank you!"

"We decided to stay here because it was close to relatives for Christmas & IHG was running a 25% off promo. Very nice hotel & well decorated for the holidays. The ratings on IHG were up there too, so we booked for one night. I did have an issue with the bed & could not sleep in it due to a depression in the mattress. Assistant manager called and said he would replace the mattress, and would give me 20,000 points for the inconvenience as well as a partial monetary credit for the night stayed. Waiting for the credit & points to show up! As I come to the area in business, would stay here again if they follow through on their word. Other than that - really liked this hotel. Very clean & shiny."

"We stayed here for 3 days and everyone was so friendly and accommodating. Everything was clean, coffee fresh, and pool was warm. The best part is starting the day with the extraordinary service and smiles of Renee and Wayne at breakfast, which is free but is worth a Michelin star. Great stay and great job, Holiday Inn."