Regions Bank 4600 Kingston Pike, Knoxville, TN 37919

"I'm leaving this bank. Initially, the experience was good enough and everyone seemed so friendly until I needed to deposit a check. They wanted to charge me 1-4% to have access to my own money immediately. I don't like paying fees, so if I want my money with no fees, they make me wait a week to have access to it. This is absolutely criminal. When I complained to a banker on their chat she made up an excuse about federal regulations. I may look young, but I wasn't born yesterday! Federal regulations say that customers must wait a week to have access to their own funds, but if they forfeit 1-4% you can release the funds right away??? This is purely a business decision and a bad one at that. I would never recommend Regions bank to anyone."

"They no longer can take change as a new company policy, according to the teller I spoke to today. Useless bank if you intend on running any kind of cash deposits for your business."

"The New Branch Manager is extremely Customer orinated & knowledgeable of his role with Regions. He made me feet very comfortable discussing my bankling needs even thought I am a small dollar customer. He treated me great! Otginally done most of business at another Regions locaion but have started going to the Sequoyah branch more frequently due to the wonderful Customer Service there!"

"Was robbed for 57$ by REGIONS BANK. I swear on everything. Do not use this bank if you work hard for your money. I tried to get help because this is the first time its happened after being a loyal customer for 6 years and they refused to help me and bashed me for trying to explain to them where THEY MESSED UP. They wouldnt accept the fact their system messed up and they needed to waive it. I even had proof it was a mistake on their part and when I asked for a supervisor when I called customer service I was denied and the lady I spoke with gave me a fake name and employee ID #. She then said she would get me a supervisor but just kept me on hold on her end and never transferred me. I will never bank here again and I HIGHLY advise everyone else not to bank here either. I am switching to Home Federal. My business account thankfully is with ORNL. Neevr using REGIONS again."

"So far so good. I just opened a new account recently and Branch Manager Brandon was outstanding. Excellent customer service, and all of the details of the account offerings were carefully laid out, making it easy to decide on accounts and financial products. Highly recommend."