Walgreens 6770 Macon Road, Memphis, TN 38134

"“Ms. Kimmie” the shift lead should not be a leader at all. VERY rude to her staff then when it came to help me with a return VERY rude, short and dismissive. She is most likely a contributing factor to low staff morale and turnover."

"These folks will have you waiting in line for a long time. Having customers waiting while other employees see this and they do nothing to help the counter out. To help the line move forward . Bad customer service if u ask me. Do better"

"This absolutely is the WORST PHARMACY IN THE COUNTRY. Count your medicine and make SURE you take it exactly as it’s prescribed because the Pharmacy manager at this location is heartless. She declines refills even when the Doctor had approved them. She makes up her own rules and will not make an exception for anyone. Someone in her position should be caring and understand but you willl NOT GET THIS AT THIS LOCATION. She should be fired. Just so you will know we are dealing with a 81 year old woman who needed her prescription a couple of days early not a week or even 3 days she held her RX for 30 whole days with instructions not to fill it before, this is unheard of I personally will never go back to that walgreen ever"

"The main Cashier was on what looked like FaceTime with multiple people She had the phone on speaker with the volume turned up so we couldn't help but hear the chatter. She kept adjusting the phone so she could see and talk while waiting on customers and running the cash register. Of course, this slowed down the line. A customer had problems with the card machine. She kept trying to get the Cashiers attention but the Cashier was paying more attention to the phone instead of the customer. Not to mention it was hard to hear the Cashier due to the volume of the conversation on the phone. Bad experience. Poor customer service."

"Trust me.. use Kroger Pharmacy. I give the store three stars because I love the employees and have been coming here for years. If the pharmacy had its own star rating, it would be a 1 star and the store itself would be a five-star. The pharmacy is absolutely horrible in every shape form or fashion. I could give you a rendition of several bad accounts I've had with them, but I do not feel like sitting here all day. I will say this, I have been rudely questioned like a drug addict at this Pharmacy for a prescription I had just been prescribed, and knew nothing about. This is also the only Pharmacy in the City of Memphis that tells me every single time I go, that my insurance is not valid ,to include the day after my wife had a surgery using that very same insurance. Store and employees are amazing! Pharmacy is terrible, go to Kroger Pharmacy it is much better in every way."