Lowe's Home Improvement 585 North Perkins Road, Memphis, TN 38122

"I only needed a duplicate key made. Apparently only do-it yourself machines are available. Not a skill I choose to learn. I could not find an associate between there to the exit to ask for assistance and didn't feel like going back to returns desk at the entrance to look for someone."

"Terrible customer service no registers open and only half of self checkout open. Last time I saw a register open ( months ago) they refused to check people out. This time I just grew my things down I wanted and left I saw another guy doing the same it's not worth the waste of time to even go inside this location. Useless employees"

"Ordered 20 sheets of drywall with the site saying over 300 were in stock. Got an email saying my order was ready for pickup. I went and waited for over an hour. 10 minutes before they close they tell me they don't have ANY 1/4" sheets of drywall in stock. Now I have to wait several days for a refund. While I waited I saw 2 different people walk out of the store with baskets full of tools and nobody did anything. Security couldn't care less. Absolutely useless. The second guy hit a small 6-7 year old child with his cart full of table saws and other tools. Knocked him right to the floor, hard. Once again security just watched as he pushed the cart through several employees who were standing around by the door doing anything but working while he proceeded to casually load up his car and leave. The place is disgusting. This happened right before closing on 12/20/23. All these stores are like this these days. What is going on?"

"Tyson and Tijuana went above and beyond helping us aquiring our Christmas decorations. Tyson was climbing and grabbing ladders etc and price checking and escorting us around, he was truly working way above his pay grade. Its nice to have employees wanting to spread the holiday spirit. We went in for extension cords and came out with a ton of Christmas decor."

"Everything is better with the right tool, and Lowe's has lots of tools. The merchandise not the staff. The staff are also great."