CVS 786 North Germantown Parkway, Memphis, TN 38018

"In-store interactions have been fine. The pharmacy associate was very professional and helpful when I picked up 3 prescriptions last week - these were processed expeditiously. I'm expecting 3 prescriptions and 1 of them has been "in process" for hours. The automated phone system is unbearable and after waiting for the 35 minutes, I still haven't spoken to a pharmacy associate. There is just no way."

"I pay monthly for the benefit of delivery for Rxs. Completed the set up - all worked fine… until it didnt. Thats been a while now - idk what is so complicated - call or go to drive up- no help! CVS caremark doesnt communicate with CVS- how confusing is that!? 30 years/ different states - customer - frustrated (& sad to say)"

"The RUDEST person at the pharmacy register. I couldn’t even get out my request after she ASKED if she could help me before she said “give her one second” not once but twice. Not a smile just RUDE! When you’re sick that is NOT what you want to deal with. I threw my stuff on the counter and left. CVS is complete trash. 6450pm, 1/8/24"

"Very cool and kind pharmacists! Moved here from another state and had difficulty getting my medication transferred at a different location. Came in and they had it in stock & on hand for me. They were very friendly and helpful- definitely making this my pharmacy for the foreseeable future!"