Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays)

"Mark was Amazing. I love Tva federal credit union. Even though we live in Alabama no one compares to the service and friendly employees. Not ever any issues. Always Great service and Excellent rates."

"Tammy helped me and my husband and we couldn’t be more pleased with our experience. She was very patient, kind and understanding. Thank you Tammy!!!"

"My husband and I came into deposit a check into our checking account and my husband asked when would fund be available Lauren our teller said 7 days all my husband said was he didn't realize it took that long so she proceeded to tell us well you can take it to the bank it was wrote from and cash it and bring it back. I said it's ok if there's a hold and well Lauren handled the check back to my husband. Guess she didn't want to help us anymore. Not very professional!!!!"

"While I love banking with TVA, my recent experience at the Turkey Creek location was unacceptable. I am a very patient person but when this happened I left feeling disappointed and angry. After waiting 15 minuets to talk to a representative, I was told to wait in the waiting room for my new card to print. After 30 minutes go by, I hear from a different staff member that their card machine was down and it was better to come back another day. The original staff member that I was taken care by said nothing to me, which was the worst part. No one came and told me that the card machine was down and if it wasn't for me dropping in on a different conversation I would've never known. I don't mind waiting but wasting my time due to that was incredibly frustrating."

"I have never been to a better place to do my banking. This evening was one of the best experiences I’ve ever had. Chaz was very helpful and quick to have A new card made for me after Fraudulent activity happened on my Account. He made sure to get the dispute in and communicated how long it would take to get my money back. I would choose them over any other credit union. Their hours work out wonderful with my work schedule, and my dog enjoys getting a treat at the drive-through!"