Western Dental & Orthodontics

"I’m very satisfied that I chose Western Dental to do my dental work. The staff is amazing and very welcoming and they are very helpful in assisting with questions about whatever concerns you have. The doctors and nursing staff are very caring. I would recommend my family and friends to come here to get their dental work done."

"I had such a great service today with Jennifer Ortiz. They were very professional and friendly and made me feel 100% comfortable. I will be back! Thank you :)"

"Mara and Dr.areola are amazing. Mara has gone above and beyond to help me and my husband. We went to another dentist that really screwed us over. We went here and she helped us. Her customer service was amazing. Dr. Areola was so respectful and kind he made sure i wasn’t in pain. By far the best dentist I’ve ever been to."

"This is my 3rd time actually making it inside. But I have been here 7 times. My experience has been horrible from staff and management! This place has great doctors but management needs to be updated right away. The 1 st time I got here at 09:50 they told me it was an hour wait as they were behind, if needed please check receipts. I left at 04pm! The next time I came I wait on the lobby 1hour and a half for them to tell me there were still 4 people before me and I was on time for my apptm. I left… then came back and and same history except I was smart on my time and left after the wait was 45 min. For the next one and 4th visit I went in on time and I was so excited I didn’t wait not even 1 min after my appointment time, but then I was sent to a chair and my waiting there for a doctor was of over an hour. The next time I came I made the appointment on the phone and when I got here o check in and waited the hour and asked if it was going to take longer or should I leave they said that they were ready for me but apparently the people on the phone put me as new patient and no continuance for my treatment. So I had to leave. They asked me at the beginning about it why did I had to wait a whole hour for nothing ? This happen another time too. Today I’m here… Appointment at 2 o clock got here at 1:45 pm no one person at the desk bc everyone took lunch at the same time and they were at an office having a laugh. At 2:10 I’m checked in and after asking and pressuring about my appointment at 03;30 I’m lead to the back where I wait until 03:50 to start my treatment but only part of it because they are really busy. So now as I’m typing this I’m waiting again. Waiting for the doctor to come and do my fillings. It’s 04:26pm. Why does this keep happening, why are you all over scheduling so many people of you have not the time. Is worse the customer experience you all giving. Western Dental you owe me babysitter hours for all time spend waiting to be seen past my appointment time. 10 min/15 min is understandable because is the most you get as a courtesy when late to an appointment but past that mark is just WRONG. And the worse is no matter who reads this, most likely this won’t change at all."

"My experience was incredible. They got right to work with xrays and everything, even fitted me for my impressions:) They were very welcoming and very friendly. I'd definitely refer others. Can't wait to get MY smile back!!! Will post pics when I can... My dentures aren't finished until 1/19/24 !!! That's a beautiful smile! Thank you Western Dental so much!"