Dr. Nancy K. Hsieh, DDS 3637 California Street, San Francisco, CA 94118

"This experience here at the dentist for my 6yr old daughter was easily the worst we've ever had. Never had any issues until just the other day, my wife took our 6yr daughter for a routine check - due to COVID she was told that she would not be allowed to go in with her. In the waiting room my wife noticed an older child and his mom go in. She asked the front desk if she could go and be in the room with my daughter as she had just seen another mom go in with their kid, they assured her that the mom would not be staying in the whole time (That was a lie, the mom was in there the whole time). The dentist told my wife they needed to pull a baby tooth, so she agreed and dentist said she would be allowed to go back and hold my daughter's hand during the tooth pulling, they just needed to get the room ready. My wife signed some paperwork and a few minutes later heard my daughter screaming in the other room because they had started without her even though they had agreed that she would be going in the room! They didn't let her know when they were starting or tell my daughter what was going on. She was frightened and scared, and kept asking if she could see her mom, and if they were going to pull her tooth, and the dentist just said 'its okay don't worry about it' - It wasn't until my wife made a huge scene in the waiting room that she was finally allowed to go in and see her, it was completely unacceptable! We will absolutely NEVER go back to this dental office again. It was extremely traumatic for my daughter who was scared and absolutely inexcusable the double standard in letting some parents in and others not. The lack of empathy is baffling - and not understanding the ramifications of this experience on such a young child is deeply concerning."

"So love Dr. Hsieh and her staff! They work the appointments so I can get all three of my kids in together. So friendly, thorough, efficient, great follow-through, so nice to work with. My kids are just great going to the dentist!! Highly recommend!"

"Amazingly friendly staff and great care. My son has a crazy aversion to having his teeth cleaned and actually threw up during a cleaning. the staff was absolutely amazing, calm and helpful and kind. My boys look forward to the dentist because they know Dr. Hsieh and Dr. Rodriguez and the staff will be nice."

"My kids have been coming here since they started having teeth and so far Dr. Hsieh has taken care of them. Her office area is unique; there's only one elevator going up and down and her office is at the end of a narrow hallway Dr. Nancy has always provided good service, so no complaint there. Street parking here can be a bit challenging and there's a nice corner coffee house across the street."

"Super Friendly Staff and the Doctors are Excellent. Great experience for my little one. She is excited to come back for her 6 month check up. Patient for LIFE!!"