Norco Valley Dental,

2574 Hamner Avenue, Norco, CA 92860

"Amazing place to have any work done on your mouth, I’m naturally so scared of dentist and the docs assistant Amber made the visit so easy, she was so amazing and sweet! I highly recommend this office to anyone who is afraid to have a beautiful smile. Thank you I’m coming back for any further procedures on my mouth!"

"My first visit was a great experience. The staff was friendly, and the dentist was understanding of my needs. The entire visit was less than an hour with x-rays, cleaning, and consultation. I highly recommend."

"I’m so happy I found this dentist, him and his team are so nice and made me feel very comfortable. It’s hard to find a business where everyone that works there is professional, very kind and cool, the office is very nice and clean just an overall wonderful find. I will definitely be making them my go to for all my dental work."

"UNPROFESSIONAL TEAM. Received a call early December on a Tuesday from Lily about a procedure that was not paid for in November. Confused because I have not been to the office since November 2022. She looked back at her notes and realized it was from 2022 and claimed that procedure was never paid by my insurance. She went forward with claiming that it was a fault on my insurance end for not paying the charge and to be paid as soon as possible. I then receive a letter in the mail that Thursday, very unprofessional and in highlighted letters stating that if it wasn't paid for it would be sent to collections. I then call my insurance concerned and worried to then find out it was actually fault of the dental office. Norco Valley dental waited a week, shy of an entire year to actually file the claim. They actually never filed the claim, and then found out a year later that it was still owed. That's why they were rushing me to make the payment, my insurance informed me that if it wasn't processed before it hit the year, my insurance would no longer be responsible or myself to have to pay for it. A FAULT ON THEIR END AND LACK OF ORGANIZATION. My insurance with a week left to process, filed the claim and they were paid. I called the office several times to speak to Lily but was told she wasn't in office or that they would get back to me at a later date due to the Holidays. Suddenly there was no urgency to get back to me because they were already paid off, but when they wanted their money I'm getting threatened to be sent to collections. We're now in January and I still haven't heard back from Lily because now they could care less to take responsibility for their actions. Very unprofessional, my family had gone their for a couple years and we will no longer be doing any services with them. Hopefully they learn to handle problems like this in a better manner."

"I don't like particularly like going to the dentist, but I had a good experience with Norco Valley. They are friendly and knowledgeable. My son goes here as well."