Guide > Hospital in Tennessee > Hospital in Franklin > Ascension Saint Thomas Urgent Care - Franklin
Ascension Saint Thomas Urgent Care - Franklin
509 Hillsboro Road, Franklin, TN 37064
Location & Phone number
509 Hillsboro Rd, Franklin, TN 37064, United States
About the Business
Ascension Saint Thomas Urgent Care in Franklin is a trusted healthcare institution located at 509 Hillsboro Road. Whether you have a sports injury, a sore throat, or need a flu shot, our experienced team is here to help. We accept most insurance plans, including TRICARE and VA, Medicare and Medicaid, as well as cash and credit cards. You can visit us in person, schedule a convenient Hold My Spot® appointment, or even have a Telemedicine visit from the comfort of your home. Our dedicated staff is committed to providing excellent care and listening to your concerns. Come see us today and experience the difference at Ascension Saint Thomas Urgent Care - Franklin.
Photos
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Reviews
"Best clinic experience we've ever had. From the front desk through the P.A. everyone was fantastic.They treated my 96 y.o. mother with gentle kindness and expedited her care as best they could. The diagnosis was prompt and accurate. Her needed prescription was waiting for us when we got to the pharmacy. What an effective team!!!"
"Waited two hours PAST my scheduled appointment time to be seen. Receptionist had a terrible attitude with me and others. The dr was the only redeemable part of the experience. She was sweet, caring, and knowledgeable. Unfortunately doesn’t seem like the clinic has the support it needs."
"Not a great or helpful front desk experience. Very slow service, even with very few patients there. Doctor was nice and helpful once we finally got to see her. Took 2 hours to get a mono test and prescription for a steroid."
"We are always pleased with this location however only one provider so it takes forever to be seen even with an appointment. The NP is great but it is unfortunate she is forced to see every patient that walks in the door. The front desk staff is excellent and very nice."
"I had a good experience with my daughter, so sent my husband with my son today. The treatment my husband received was not good. They were discussing our account while he waited. The employees were not addressing him but talking to each other about HIM, which is a lack of customer care. The front desk staff proceeded to have them wait longer. Appointment was for 1:30, my son and husband checked in at 1:19p, but 2:45p came they were still waiting. We will not be back due to long wait, lack of care and lack of empathy from the front desk. Which is sad considering their Nurses and medical staff is amazing and very informative."
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