GOLD'S GYM 567 South Lowry Street, Smyrna, TN 37167

"Classes defently deserve a 5 star. All classes I tried are well organized and wonderful. High five to all of the class instructors for being polite, motivational and professional.The only reason why I didn't give a 5 star is because some of equipment is broken, worn out, and needs to be replaced. Also, SOME of the front staff (evening) could be a little more polite and actually greet the members when they check in, instead of just ignoring them. Other then that, is a good gym that I personally enjoy."

"Definitely a terrible experience while being a member there. I signed up last year in September 2023 and it was definitely not the right experience. I thought I would have tried to sign up for a personal trainer even though they charged me but never gave me a session, so that was definitely a terrible experience And being told I had to pay almost $800 to cancel my membership was insane. Through their training program that they claim as a third-party so there’s nothing that they can do. Also, I spoke to a guy named Sean who was very rude and nasty be in the front very disrespectful and crude. I don’t recommend this place to anyone."

"Great friendly front desk personnel. Bathroom cleanliness is maintained. Although equipments need maintaining. Bolts screws loose. But much better than the other Golds gym in Murfreesboro. Keep up the good work ."

"I wish the staff were more hands on and welcomed new patrons better. I joined because my husband goes to this location. However I wasn't even shown around, told what they offer, classes, trainers....nothing. That being said I have went in and walked the track while my son and husband work out. I am uncomfortable at gyms anyway, and do not know a lot about machines and what i would need to work on to achieve what i want to achieve. I've never asked any questions. I feel that the time to make someone feel welcomed, informed and excited to be at a location is at sign up. This location feels like a "mans gym""

"I like coming here there's plenty of weights and a good size gym. But seeing a leg work out machine down for several months and not fixed is rather unprofessional. Instead of fixing it it looks like it was removed hopefully to be fixed. Also the sauna isn't working for a few weeks now. I hope it gets up and running soon. I really enjoy that after a work out."