Jiffy Lube,

1621 Magnolia Avenue, El Cajon, CA 92020

"I have to say that be on your toes with this place. I've heard about it happening but never experienced it myself. Came here last year for an oil change. I was there maybe a total of ten minutes. While I was waiting there was verbal inventory going on discussing what they were out of. While I was paying I made a comment about how did they do it that fast and jokingly asked if they replaced the oil in my car.... The joke was on me. I got home and told my husband that it seemed a little too fast.There were no other customers. They weren't being rushed. No reason for them to rush. But I asked my husband to check the oil and it was empty. They drained my oil and added nothing back in. Just saying beware and check your oil folks after you are serviced. Criminal! I did send an email to complain but never heard back. I got busy and chalked it up to trust my instincts once again. Live and learn."

"William, Angel and Raniel were Very professional and courteous. This is my second visit within the past couple of months for one of my other vehicles. I will be back again shortly for the third."

"I brought my 1997 Ford Expedition into Jiffy Lube for a routine high mileage oil change. The technician indicated that the previous technician from another service company over tightened the oil filter canister and overtightened the main oil plug. Luckily, Jiffy Lube’s technicians were able to rectify the issue and complete the full oil change service. The Manager, Bill, informed me of the situation and assured me that they would try their best to provide me with superior service. One of the technicians, Caleb, explained the service that was completed and gave me some recommendations for the upkeep of vehicles with higher mileage. I appreciated the tips and recommendations and with a smile, I told the guys that I would see them soon with when wife’s car is in need of vehicle service's."

"Bill and Dominic were so kind. They went the extra mile to make my car safe to drive for my son and I. I'm a single mom and their help was needed. The deals and duscounts helped so much, especially with inflation. They still stretched out their knowledge to keep my pocket book full , plus drive the town safely. Thanks Again Bill and Dominic"

"I will say that the manager maybe owner (I’m assuming ). Bill was helpful and didn’t hesitate to share knowledge. He answered all of my questions and took his time even though I came in right before closing. When driving out of the bay I ran over something and it ended up being a huge bolt. When I went back the next day to show him, and ask about a solution he didn’t try and deny or tell me it was my fault. (that would be the typical customer service now days. ) instead he referred me to a shop that is a personal favorite of his own he uses. I was given a great deal on 2 front tires since I needed to replace them anyways. I just wasn’t in the position at the time. So it worked out great for me perfectly and I’m great full for the referral. Shout out to Bill for being super"