Mossy Nissan Kearny Mesa Service

"Dont trust these guys!! I was charged over $300 that could have been potentially done for free. My left tire was making squeaking noise and i took my car here. The mechanic told me it was probably the tire was loose on the wheel and should be a simple fix. I dropped off the car and later got a call that they cannot find the wheel lock key and they need to break the existing(original) one and need to install a cheap low tier wheel lock. I picked up my car after they “fixed” it. Later that day i found the wheel lock key literally on the back seat! Did they even try to look for it. Because with the most basic inspection you would have been able to see it. I called the next day (Andy - avoid this guy especially) and he told me he will talk to his manager and call me back. After that point they are just ignoring my calls. Bunch of snakes!"

"I usually don't have my car maintenance at the dealers, but when I brought my Nissan Kick I took my car there. I had such amazing customer service from TK my advisor. I will not take it anywhere else. In fact I will not deal with any other rep. He is awesome, never try to sell me services I don't need. . In fact he recommended their detail services and save me a lot of money. He answers all my questions, and alway returns my calls. I have never taken my car anywhere and got the attention and customer service I received from him. He had been servicing my cars since 2018. He make me feel important."

"Helped out a bunch by TK. He's very friendly and personable! I try to see him as my advisor each visit because he remembers me and I'm sure most of his return customers. Definitely recommended!"

"Craig thank you for the great car service and Nissan experience. I appreciate the consideration you had toward us. I came in for an oil change and tire rotation, and if possible to schedule an appt for a recall my Nissan Sentra had for the next available calendar holiday. You asked your mechanics and arranged to have it all done today before closing time. Done within two hours! And all before it started sprinkling! Your team is amazing. Thank you kindly."

"I've been taking my car here for 6 years now and that speaks volume. I highly recommend requesting TK because he's the best service advisor. He took good care of my 100,000 mile Sentra. He recommends and explains thoroughly what services need to be done to extend the life and performance of my car. He's friendly, trustworthy and accommodating. I'm moving to a different state but he still suggested to contact him for advise for a second opinion. In my previous service, my car needed some parts to be replaced and has to be left for a day. There was no rental available so he arranged for an outside company to provide me a car at no cost. On top of that, he gave me discounts. I wish I can find someone like TK where I move."