Import Auto Clinic
About the Business
Import Auto Clinic is a premier car repair facility located in Thousand Oaks, California. Specializing in imported vehicles, our experienced technicians are dedicated to providing top-notch service and quality repairs. Whether your car needs routine maintenance or major repairs, Import Auto Clinic has you covered. Conveniently located on East Thousand Oaks Boulevard, our team is committed to keeping your vehicle running smoothly and efficiently. Trust Import Auto Clinic for all your car repair needs.
Location & Phone number
3221 E Thousand Oaks Blvd UNIT Y, Thousand Oaks, CA 91362, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Of course, any shop should be cheaper than a dealership, dealerships are going to charge the most. Phillip worked on my MINI. I had just gotten it. It had some issues and I was in desperate need to get it fixed. He took a quite a long time to work on it. I don’t think it was a priority for him to fix my car. I did say I was not in a hurry but it’s stretched out to a long time, comically long. I felt like if I didn’t push and gave him plenty of time he would probably give me a good deal since I was going to leave my car there until it was ready and let him work on whatever priorities he had. You know I made my car lowest priority hoping to get a good deal on the work. After all the work was finished I felt like the price was too high but I’m not a mechanic myself, so how can I say? Well, I took the invoice to four other shops, and they all told me that I was overcharged. I asked Philip about this, and for an accommodation in form of a small refund. Philip is adamant with a passion that he charged me a very low price, and there was way more work than he charged me for, he says he basically did three hours of work and only charged me one hour for every different work item. I have gone to another place to get work done since I’ve been to Import Auto Clinic, and the other shop actually changed some things that Philip did, saying that minis have had updates that make them more reliable. You shouldn’t just go back to the OE part when there are better quality fixes for issues, specifically with the cooling system in this instance. So I don’t know that Philip is the best guy to work on minis. I do believe that Philip can and will fix your car to the basic standard, and I do feel that he has a lot of passion for what he does. I just don’t feel we’re on the same page and so I will look for other places to work on my car. Perhaps this is a good place if you have a high salary, or maybe I’m just too poor to use this location and Thousand Oaks is not the right area for me when it comes to getting a car fixed. I am looking more towards Simi Valley as I’ve been told that the labor rates are lower in that area and that’s what my salary can afford I suppose. I also did not do this review for a long time because a friend of mine recommended this place but after getting told by so many other shops that I had overpaid, I thought it was time to put my nagging to rest and just talk to the man about the situation. So I think saying that this place is three stars which is average, I think for me this is an average place and I’ve learned my lesson on doing more research before getting work done."
"Wow - these guys are great. They really know their stuff about German cars, communicate really well and are super responsive. Will definitely recommend them to anyone I know."
"Filip does a great job working with older Volkswagens. He has found and fixed several problems on my 2001 Eurovan. I was referred to him by the local VW dealer who didn’t have mechanics to work on older cars. Super happy"
"Philip is a very knowledgeable mechanic as is his team. He keeps my 68 Bug alive and well and takes pride in a job well done. I always appreciate his effort and skills to keep me driving my classic car."
"Filip and his staff are incredibly knowledgeable. His prices are much better than any dealership I have been to. When I have dropped my car off, I have received a call quickly explaining the required repairs and the recommended repairs. He is through and quick. Every visit to his shop has been a pleasant experience. Filip has worked on my 2011 Jetta and my 1972 VW Westfalia."
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