Electric Ave Thousand Oaks

"Nathan is a delight to work hard to with and at the same time extremely knowledgeable I look forward to going back with my Prius for any repairs Their service is superb, and I highly recommend their shop sincerely"

"Took my Tesla S in for some suspension issues. Nathan has been great to work with. Fair price estimated for repair. Was planning to replace some parts. On the day of repair, Nathan calls me back and says the issue was just that I needed to torque down a couple of fasteners on the control arm. Good communication and troubleshooting. Fair price estimated. Trustworthy. Nathan's been great to work with and I can strongly recommend him and Electric Ave."

"My grampa always used to say, "the three most important people we need to be able to trust are our lawyer, plumber, and mechanic." (I think later in life, he added doctor and priest). ;) In my life, by far, the most trustworthy, honest, talented, and personable mechanic I've ever met is Nathan who runs the one man show at Electric Avenue Thousand Oaks. When my Toyota dealership overcharged me for services that I didn't even need, I shopped around for other independent options. From the moment he answered the phone to the handful of times he has serviced both our cars, Nathan is the epitome of professionalism, thoroughness, and genuine care. He's friendly to talk with, incredibly knowledgeable about ALL auto repair (not just EVs), and goes out of his way to shop for the best prices for any parts needing replacement or repair. He saved me $300 on a four-tire replacement and when another mechanic screwed up break work on my friend's car, we brought it to Nathan who inspected the work and immediately corrected the problem IN THE SAME DAY! He knew exactly what the problem was just by test-driving because he used to work as a mechanic at a dealership. Indeed, in this day and age when prices are skyrocketing and customer service is plummeting, we are incredibly grateful to know and trust someone like Nathan to ALWAYS provide the best and cost-effective service for our cars. Thank you Nathan!"

"Nathan and the team were extremely nice both times I've been here. However, their mechanic is either shady or inexperienced. I brought my car in to have repairs done as this was one of the only local shops who would work on hybrid vehicles and who could look at my car that week. They found the issue which was exhaust related and fix it, all is good. A couple days later the check engine light comes back on and I bring it back in. Apparently the part they fixed wasn't the problem and it was another part that needed to be repaired. Before going back I started asking everyone I knew about this because I felt like I was getting ripped off. Come to find out, California requires all dealerships to include extended warranty's on exhaust related problems, some up to 120k miles (my car has 70k miles). I bring my car into the local dealer and they say the part that needs repairing is covered for free. However, since Electric Ave had replaced the first part of the exhaust system, it voided the warranty... so I had to pay for that same part again while the dealership covered the second part. I have a strong feeling Electric Ave knew what they were doing by replacing the wrong part and not telling me about California's warranty coverage. This should be basic knowledge if you work in the car service industry."

"Nathan at Electric Ave was very friendly and knowledgeable about my hybrid Altima. He was able to diagnose the problem quickly and had my Altima Hybrid back on the road in no time. I highly recommend Nathan and his team for any of your hybrid/electric car problems. Thanks again Nathan!! Jimmy Paulsen"