BMW of San Francisco Service Center

"The service technician arrived at the appointed time. He kept me informed prior to his arrival. While servicing my vehicle, he was very polite and professional. I was happy with the service & gave him some Girl Scout cookies as a treat."

"My service advisor, Lawrence, is always eager to assist with anything you need. He’s very communicative and makes you feel like his only customer of the day. He doesn’t rush you or talk over you."

"BMW was awesome! Especially Austin smith! He’s been helping me since we first met two years ago. Every time I bring my car in for auto issues he’s always there to support and instill confidence that my car is in good hand. I appreciate BMW and all you do! Peace and love"

"Great experience! I was accommodated with a loaner after they found out my water pump was leaking. John santos also filled me with everything about my car! Great customer service from him!"

"We are extremely happy with our experience with BMW San Francisco. We have been looking for an SUV since last year. We have ordered 2 cars but none of them arrived a year later. We worked with Larry and he made it happened in less than 2 months. He first told us to expect the car around Thanksgiving but it arrived 2 weeks early. He under promised and total delivered. We weren’t feel any pressure at all, he let us go home and decide what our family would like to do. Our finance guy, John Meier is also awesome. He took a good care of us in timely manner. We were very much happy with their service and of course our new SUV!"