Japanese Autocare in Rancho Bernardo

"I was referred by AAA when I lost the power steering in my car, a block from home. My first thought, the alternator, which also meant the battery. John must have sensed the sound of cash registers going off in my head. He answered my questions and concerns and worked out a plan for me. I am a female senior citizen, on a fixed income. I also was able to replace the spark plugs and brake fluid! I'm up and running, back on the road! In an age which seems to be getting money hungry, it's comforting to know that there is good out there. You are honest and fair and I am a grateful customer for life! Thank you John and Japanese Auto!"

"My car had an issue starting one night and prompted me to take it to the shop and check it out. I called before I went, the staff was super friendly. He was trying to understand my issue and provided the diagnose within 20 minutes.it turns out just a battery issue. I was able to pick up my car within a couple hours. He also offered me a discount on the labor. Overall, even with their busy schedule, I received a really honest and personal service with a reasonable price. Would highly recommend this place to other car owners."

"Just had a great customer service experience with Sybil, who had my previous visit information while she received my visit info. Nick the service advisor related all the info his tech gave him, and let me know the health of my 2005 Tacoma, showed me what his technician had experienced, and gave me a direction for future visits. He was open to my questions & input & concerns"

"My first time ever bringing my baby (2017 Camaro RS) to any mechanic for work and I was so nervous. Jimmy and staff were amazing! very knowledgeable, easily accessible if I had questions.. which I had a lot. Super patient with me! And a GREAT turn around time, my car was ready to go in half the time I expected. My car runs beautiful and I couldn’t be happier! Definitely will be returning if she needs any more work."

"Rolled up, unannounced, needed a quick repair for my Japanese import. While they don’t work on my van specifically once I mention, I just needed to change the battery terminals they said no problem. David and Jimmy (ret Navy) came out and took pictures of the van because it’s cool, and they repaired the problem in 20 minutes flat and refused to charge me. How cool is that? I did end up paying for what I thought was a fair price. I insisted, they are amazing techs and really great guys to just shoot the breeze with about Japanese cars. They’re professional, honest and trustworthy. Believe me if I had another Japanese import I would definitely bring it there for service. They didn’t have to work on my van. In fact, it looked like they were pretty busy, but they took time out of their schedule to fix my terminal lickety-split. I appreciate that because it says something about them as mechanics and business owners. Judging by the other reviews, I have read on Google. It seems like most people tend to agree with me. If you’re looking for quality Japanese auto service, definitely check these guys out. They are pretty amazing. Thanks again David and Jimmy for excellent service. Hope to see you guys soon. Maybe I’ll just drop in and say hello."