Valvoline Instant Oil Change

"Wonderful service. Never had to exit my vehicle. Upbeat attentive technicians worked together as a we-oiled machine. One friendly tech talked us through the process while 2 other techs carried out the work. Reasonable price for a job well done."

"quick, polite, and extremely skilled crew. They didn’t have my air filter in stock but the manager drove to nearby valvoline and had it in time before the oil change was over. Isaiah and the manager were clutch. Can’t recommend enough. Good work, thanks guys"

"Extremely pricey almost highway robbery considering oil is $30 with a filter okay $40 but to charge $100 for full synthetic. It’s not rocket science it’s not laborious time consuming it’s quick in and out but $60 labor charge is nuts !!! Customer service is great and it was fast so that’s why I am giving 3 stars"

"They will damage your car! First time they forgot to secure a skid plate, had to return for repair. Second time, they forgot to replace the oil filter support, resulting in a check engine light and had to return again for repair. Third issue they recommended and performed a transmission service resulting in a hard shift. I took it to Toyota to find that they used the wrong fluid... a $600 fix out of my pocket. This time, they stupidly removed the transmission drain plug instead of the oil drain plug and failed to properly reinstall it which resulted in me breaking down on the road. They assured it would be corrected, but refused toyotas recommended replacement, refused toyotas recommendation to pull the pan and inspect for damage and instead, had toyota flush and fill and then tried to tell me the vehicle was fine. Toyota told me it was drivable, but should be inspected for damage at a cost to me of $700+. Once completed, the pan was found to be full of metal pieces and valvoline is still refusing to fix the damage which is going to cost over $8,000 to repair. I highly recommend NEVER taking a vehicle to valvoline. The only thing they have going for them is location and wait time, and it's simply not worth it. BEWARE! Update: The auto reply from their customer service below isn't helpful. I had called them prior to this review and all they do is set up a recorded phone call with the rude shop manager (Jorge) who just wants to talk over you the whole time while making incorrect assumptions, but when asked any direct questions replies with "no comment"."

"So I called this location to get a price check for an oil change for my car. They have it set up where the operator gives you a price for $54 synthetic and offers to send you a $10 coupon so I’m excited and come wait 30 minutes in line to find out it’s all fake. The prices they give are lies. They wanted over $100 for full synthetic. I hate being lied to cuz I already had a place for $80 full synthetic. Wont be bringing it back here."