NAPA Auto Parts - AutoPartsPros (LA195) 211 South El Camino Real, Encinitas, CA 92024

"Bad experience with the store manager gave me wrong parts and was rude acts like he owns the store he needs customer service classes. We want the old manager back please (African American) Encinitas store"

"Thank you to Corey the store manager! Very helpful and knowledgeable staff with the biggest inventory in the area."

"Just did me dirty on an Optima battery. Battery had their part number, registered to that store, battery failed. At first they offered to refund me, then because I didn’t have a 2 year old receipt to match the receipt on file, they refused. I finish my projects without this store, no problem. Enjoy the free battery ya putz."

"I needed 2 O2 sensors. They had one in stock and needed to get the other from the Oceanside store. This was about 11am. They said that Oceanside had one and it would be there by 2 pm, or 10am next day at the latest IF Oceanside did not in fact have it and they needed to get it from the warehouse.. They requested I pay at the time I was there so I did. I call them the next morning and ask if the part had come in yet, turns out it's not showing up until MAYBE Tuesday. I ask Kevin (sales person) what the chances of a Tuesday delivery are, he snaps back with "I can't predict everything that's going to happen in the word." Super shady practices, Kevin seemed extremally annoyed I was inquiring where my part I had already paid for was. O'Reilly's it is from now on. The ironic part was that I went there first where the part was cheaper, but I needed it next day, and Theirs wouldn't get there til Sunday, where Napa will not get theirs for 2 days after. Incredibly slimy and very rude."

"Wow I very fairly meet a team who is both entheusiam about their job and intolerable about the materials. Not only did they save me the trips back to the store but they also saved me a large sum of money in materials based on their experience with breaks herrings and tools. Supper effort and skill and experience. If you have the need and don't care about the extra mile or two go here they will see to it that your parts needs are accurately met."