Pop Top Heaven/Rialta Heaven

"I recently got a Eurovan from PopTop . It came out beautifully. I get admirers everywhere I go. They pulled this off during Covid so hats off to them. One year anniversary. Really enjoying taking the van around to different places. It’s so handy to have a mobile living room to hang out in when the weather is not great."

"We purchased a 2005 Rialta from Pop Top Heaven in October 2020, it was supposed to be refurbished around May 2021. Due to circumstances completely outside of PTH control (Covid), we finally received it in October 2021. We absolutely LOVE this RV!! The job they did on this 16 year old vehicle is incredible, everyone who looks at it thinks it’s new. The attention to detail was very good and we’ve enjoyed our nights spent so far in the Rialta. Mary was great to deal with and kept us pretty informed throughout the process. The service manager/Jeff was great to work with after delivery as we had them install a new audio system and backup camera. Probably should have had that done during the refurb, but after taking a few trips we had a better idea what we wanted. I’m sure you can pick up a Rialta or camper van cheaper with owner promises that all is well, but the product that comes out of Pop Top Heaven is high quality."

"We purchased a 2002 Eurovan for $60,000, included their Premium package. We have had nothing but problems with the van since it was delivered. Supposedly it was gone thru thoroughly, including transmission & ignition switch. After less than 1500 mi we have had to replace the ignition switch & have the transmission rebuilt. All this at a total of about $7,000, which the extended warranty only covered $4,000. We have attempted to discuss all of our problems with Mary but have gotten nowhere. I have owned the van for 16 mo. - it took 5 mo. to get it from Pop Top Heaven, I was able to use it for 4 mo., & it's been in the shop for 7 mo. I have gotten no response from Pop Top Heaven. Numerous phone calls & emails sent to Mary. Supposedly the last email was forwarded to Chris, the owner. But I have heard nothing back. We don't believe the van was gone thru thoroughly, as promised in their sales pitch. We would never recommend this company to friend or foe. Maybe they should change their name to Pop Top Hell."

"I bought a reconditioned 2001 Rialta from PTH, and am very happy with it. It took longer than originally stated, but I bought it at the height of Covid and don't hold them responsible for manufacturing and shipping delays. The vehicle looks brand new, inside and out. My mechanic checked it out and said I have a great engine in there. Good communication, very informative and responsive post-purchase support."

"Because of lifestyle change, we decided to sell our 2002 Rialta FD. Because we bought from Pop-Top Heaven and because we have the highest confidence in their integrity, knowledge and service, we decided to contact them for advice. Our email to Mary was answered almost immediately and she told us she forwarded our email to Kyle who handled sales. Kyle called us in 30 minutes and asked us a few particulars about the rig. Since our Rialta was a graduate of their refurbishment program he was familiar with all the things we have done to the rig. He said he had someone interested in a Rialta FD Twin. He asked us what price we were looking for and we told him. This was Friday. He called us back on Saturday and said the person decided to go the Mercedes/Sprinter route but he said Chris, Mary and he discussed this and said they would buy our rig for the price we were asking. They immediately wired us the money which appeared in our bank account on Tuesday and a Trucker that day called us and arranged pick up. On Wednesday the driver appeared picked up our Rialta and we said goodbye, certainly with some sadness. We have had nothing but great experiences with Pop-Top Heaven. From the time we we bought the rig and it was shepherded by Mary through the restoration process and delivery, to Chris who has helped us get parts when we had exhausted our sources, to now Kyle who made the sale effortless. The excellence of this company exceeds all our known standards not only in the RV world (which we have owned 6) but to any company in any industry we have done business with. If I was allowed to recommend only one company in my life that we have done business with it would be Pop-Top Heaven!"