Toyota Place Service Department

"This is my 2nd time doing service at this dealer. I have a problem every single time. 1st time, they washed my car and left a mess. Even i said no to car wash. I gave them 2nd chance. This time my appointment was at 7:00am. I got there at 6:55 and they have no line for people who already have appointment. I ask the guy work there and he accepted the problem and dont know why the dealer doing that. I waited almost an hour for someone to check my car in."

"IF YOU VALUE YOUR TIME,. YOU GOTTA READ. I've been going here for the 3 years for regular maintenance, and it donned on me. Why do I pay so much to wait in my car to be seen, Then wait in the lobby for 2 hours for a simple maintenance, and that's with an appointment. I canceled my survice appointment and went to Valvoline. (No appointment) 5 minutes WAIT MAX! As they're getting my info, they're doing the regular maintenance and rotation. I saved money on an Uber drive home and back, time, and the annoying dude at the shop that never is pleasant to see. Overall, if you don't care to miss your breakfast with your family and love, they're A+ "I'm just doing my job" service, this is the place for you! Otherwise, Valvoline is down the street on Trask and Magnolia. At the time that finished this review, Bichoy and Bree at Valvoline just billed me, and im going home for breakfast with the kids. Thanks, Valvoline! - Think smart again American."

"Service advisor was friendly knowledgeable, and on point. Took care of all my needs. Her name is Alena a.k.a The Pink Lady wonderful addition to the company ."

"Service seemed fine, what I disliked was the fact that they turned off my dash cam. I didn't realize until 2 weeks after when I was searching for an incident. I'm ok with them turning it off during the service but turn it back on or give me a heads up. What if I needed that footage and it wasn't there?! Because of this they lost a customer."

"Experience was excellent. Car is running butter smooth, night and day difference. Came here twice, once to get a new catalytic converter, another for a battery change. They communicate mainly through text messages, interestingly."