O'Reilly Auto Parts

"I bought a battery in Sept of 2020 ,,it just recently failed ,,I waited in The long line like everyone else ,,when time for my turn I asked a simple question ,,can you please look up when my warranty expired ,,the woman can’t tell if she was old or young but she was definitely rude,,she looked up my account and she said the system had no recollection of my battery ,,and made a comment are you sure you bought it here ,,and made the rude comment because there’s other stores and named the stores there’s auto zone, Napa ,,etc,,, I’m like yes I bought it here it’s a O’Reilly Brand ,,then she’s like well it’s not in system let me help the rest of customers and the. I’ll get to you ,,by that time there was lime10 people behind me ,,waited and waited until i finally left and went to buy a battery else where one employee are kool but some just have preferred and social for others,, looked like she was having the laughing contest on the phone ,,this was the location on Harbor and Westminster,,my question is why ask for phone number if the don’t reward anything can’t find nothing ,,and at same time give you an additional audited ,,I’ll rather source my parts out instead of going to this location again"

"O'Reilly is the only Auto stores I purchase my car needs from. They truly have the best employees in most of their stores. They are always willing to help you with all your auto needs, no matter the issue. I can't praise them enough!!!"

"I can't thank Adrian and Edras enough for all their help. I came in with my caliber falling off as I was driving on the freeway. I was sent here from another oreillys and they had all the parts I needed. I needed help with a few things and boom they came and helped me with more than I could of imagined. Thank you guys. I would definitely recommend this store because of them."

"Made a huge mistake in choosing this particular auto parts store. I had the misfortune to expect to be helped by the associate Edgar who is probably under experienced in customer service. It sad that one apparently disgruntled Hopefully management will help this associate gain more personality etiquette. Disappointed"