South Bay Lexus Service Department
About the Business
South Bay Lexus Service Department is a top-rated car repair facility located in Torrance, California. Our experienced technicians are dedicated to providing exceptional service and maintenance for Lexus vehicles. From routine maintenance to complex repairs, we have the skills and expertise to keep your car running smoothly. Visit us at 24777 Crenshaw Boulevard for all your Lexus service needs. With our convenient location and commitment to customer satisfaction, South Bay Lexus Service Department is the go-to destination for Lexus owners in the area.
Photos
Location & Phone number
24777 Crenshaw Blvd, Torrance, CA 90505, United States
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Every time I go to Lexus South Bay for service, I have the best customer service experience I can imagine. Brian Jones is the reason. He is always so pleasant, funny, real and easy to speak with. He feels more like a close friend than a Lexus service person. In terms of the service he delivers for the actual vehicle, he ALWAYS goes above and beyond. Every time I come in, I see Brian doing every single thing in his power to help me as a customer and to make my life as easy as possible. Before Brian, I was hesitant to get service done at Lexus because I was convinced it would be way too expensive. Brian has consistently shown me how getting Lexus service can actually save me money and time. Thank you Brian! Any time a person asks me about Lexus service at South Bay, I can say, with no reservations, "Go see Brian Jones. You WILL be satisfied with the quality of service you receive there.""
"Brought in my car for a routine service. Supposedly their car wash machine loosened a grill from the front bumper on my IS350. That same Piece flew off on the freeway right after leaving. I tried calling Vanessa multiple times about it but at the end of everything I’m suppose to pay $1,800+ for that. I understand that I have an expensive car and that any item on the vehicle is going to cost an arm and a leg but that is Ridiculous. It’s an $180 part and over $1,500 to install. I was told by Vanesa that they noticed that the item was already loose and that the “Car wash machine” must’ve loosened it. Would’ve been nice to report that to me before I drove off. I’ve been going to this same dealership for years. And many times for Service and never had any issues until now. I recommend to inspect your vehicle thoroughly as they do before you drive away because they will leave you out to dry if something went bad on their watch. I’m not happy, not satisfied."
"This Lexus service department is top notch! Melissa Markel and the other service members are super friendly and attentive. The price was lower than I expected and Melissa made sure I wasn't paying for services I didn't need! This is now my go-to service center for my Lexus. They made us feel comfortable and treated us like family. Thanks Southbay Lexus!"
"Service department at this dealership is the best there is in the business. I have been treated very well at Lexus of South Bay. They have been so nice. I will continue to have my Lexus serviced here. Fernando is like family I he knows his customer. Factory driver’s cushion came out amazing and so does all my service needs! All the best Fernando. Customer for life."
"Vanessa was really nice. She has great customer service. Overall it was a great experience. I will definitely continue getting my car serviced here. My 1st service was at Beverly Hills where I bought the car and their service was terrible! Thank you Vanessa at South Bay Lexus for a great experience! Plus they rinsed my baby off! Look how great she looks!"
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