Nissan of Torrance Service

"I went in for an oil change special, but hadn't realized the other benefits of going into my dealer. My service advisor was kind enough to explain why the "oil change" took longer. It's because they do an all points check on critical areas. They issue a document detailing things needing attention now and a heads up on upcoming needs. Since I'll be needing tires soon, my advisor (Richard Burns) took the time to research and print a report for me with four brand options and even explained the the least expensive option actually had the best rating. Definitely changed my mind from "never coming again" to "continue loyalty." PS they washed my car too."

"I had an11:30am appointment I wasn't seen till Almost 12. Chris said can I help you when I walked in I said I have an 11:30 appt! He said I'll be with you shortly, I waited, waited he never returned so I started to make my exit went back to my vehicle . Then Mark asked if I'd been helped I went on a rave he calmed me down. He was effiant, kind, knowledgeable and professional. I'll return for his service professionalism!"

"My service rep, Rick, greatly exceeded my expectations. I was very leery of taking my car into the dealership, like every woman worried about upselling. But that did not happen and Rick spent quite a bit of time explaining to me what maintenance would be needed in the future and also researched tires and suggested a brand with the best price and the best rating."

"Service was average at best. I absolutely appreciated The Lyft service bringing me to, and from my home. It was, however difficult to reach individuals for the fact that phone number I was issued did not work. Besides being given the wrong number, the receptionist was very nice."

"I had an appointment on 10/4/2023 at 8:30am. I got there a little early but was seen right away. The advisor who helped me was Alisa. She was very sweet and informative. I was done in about an hour. I love going to this Nissan."