Precision Mercedes 1191 Water Street, Santa Cruz, CA 95062

"Reliable service and information. Multi decade experience. Great prices. Will tell you what’s really needed and what’s not."

"Precision Mercedes is absolutely outstanding! I was ready to start my trip in my Mercedes sprinter RV, but low and behold, my battery was dead and needed replacing. I called around and no one would be able to assistance for days, some didn’t even call me back for many hours. Then I called Precision Mercedes; they were able to get me in immediately. Upon inspection, Frank noticed I had a “check engine“ light on. He determined it was due to an emissions recall, which can only be completed by certain Dealers. Pricilla took the initiative to call around California to find a dealer who is authorized to perform the repairs, and set up a appointment for me. While they performed the work, Frank and Pricilla continually updated me on their progress. Frank also performed an additional safety check to ensure I have a safe trip, as I am handicapped and have limited mobility. All of the staff at Precision Mercedes are wonderful, professional and caring. I’m not sure if they service other makes of vehicles, but I would highly recommend checking with them as their service is truly outstanding And lastly, the prices are very reasonable."

"we are a local plumbing company and two of our fleet vehicles are MBZ sprinters. i was having a very difficult time getting one of them to pass smog, i called precision mercedes and they said to bring it in. frank and the rest of the crew worked their magic, he called me a few days later and said the van was ready. a big thank you to precision mercedes!!"

"Great place. The service and guys are knowledge and we’re able to help me quickly. I highly recommend them."

"Came in for a simple engine oil change. Next morning I hear a rattle in my new engine.. come to find out they used cheap oil and aftermarket oil filter on my high end sports car :/ and OVERFILLED oil potentially causing great damage to my engine. My engine only takes 6.9 qts they put 9qts!! Do NOT TRUST THESE MEXICANS they do dirt work and leave you with costly repairs!! The kid working for them seems depressed/under the influence and always agitated. that same kid did the job on my car"