Shoe Palace

"Employee answered all my questions that lead to a successful sale."

"Sales are good only thing that bothers is they don't honor display model discounts, iam big on one shoe being either slightly PHADED or smudged from somebody's Cheeto fingers over the bottom of the Sneaker , all there Vans are stupid cheap at times as well ."

"Poor customer service. My son wanted a pair of shoes that they didn’t have. I asked them if they could check another store. He found them at another location. Asked them if they could call the other location to hold them for us while en route to location. Employee said they could not do that and he didn’t want to tell me where the other location was. Between each question he kept running to another employee as if he was asking him the same questions I was asking. During checkout for other items I asked the cashier why they couldn’t disclose other location etc. She appeared to be in disbelieve. She still continued on yo ring me up and never questioned me about my concerns. Gave me my receipt and said have a good day."

"Normally I don't write reviews but I feel this needs to be brought up. First off, I'll never be returning to this store because of the terrible service from the manager. And what really bothered me the most was hearing how badly the employees are treated here. No one should be getting yelled at in their workplace or treated unfairly in any way. I recommend no one ever shop here again until that manager is fired because it seems obvious he feels he can do whatever he wants. I hope the employees find somewhere better to be or a new manager soon"

"I understand you were about to close, but a customer is a customer which make your paycheck possible, we were there with kids and the fact that one of your employees was being bullied was totally uncalled for. We felt so bad because she cried. If we ever decide to return I hope it is a better experience. Bullying is a NO on our list."