Journeys

"Cashier was very rude I came into the store prepared to buy some converse and maybe another shoe I saw there. My sister came after me to give me her drink and go to another store, so she left immediately. I was making my way down the aisle when I heard the cashier speaking to his coworker and he said (something along the lines of) “ Damn I was gonna say something but nah I shouldn’t”, After his coworker inquired more he said “it’s about the customer that just left”. While he didn’t explicitly say anything, his tone spoke for him, it was not a good comment. I know I can’t control what others say, but he could have at least had the decency to wait until I was out of earshot before saying anything. My sister was the only one who left, so she was the only person he could’ve been talking about. He was a tall man working at about 12:30 on Wednesday September 20."

"I didn't get the name of the associate but the lady was so quick and swift with my request of black crocs in different sizes. We were able to get the size we needed after going to 2 different locations before and I was impressed that these crocs came boxed! Very lovely service and lady was so helpful in giving us options to save money."

"Joanne was very helpful. I needed to exchange a pair of defective vans that I purchased online and she was not only able to help with my exchange but she was able to give me some tips and advise on future shoe purchases. Very satisfied with the customer service this store always has to offer."

"Myself,my husband and son visited this store today to buy a pair of shoes. The two girls that were on shift were not welcoming at all they didn’t ask if I needed a size for a shoe. They were in there phones texting and talking to each other completely ignoring the fact that we were even in the store. I walked up to the register with a shoe they still did not acknowledge me, until I asked if they can get me a shoe size. During check out the cashier made a rude comment and asked me if my husband was my father!! Then continued to say I look like a little girl and he looks like he would be my father. Then chuckled nd yet still did not apologize. I was not able to get the cashiers name for the reason none of them approached to help me . EMPLOYEE number in receipt : 668731 This needs to be resolved because it should never be said to anyone ! That is beyond unprofessional and rude!"