New Balance
About the Business
New Balance is a renowned clothing and shoe store located at 2600 Wilshire Boulevard in Santa Monica, California. With a wide selection of athletic and casual footwear, as well as trendy apparel, New Balance is a go-to destination for those looking for quality products that combine style and functionality. Whether you're in need of a new pair of running shoes or want to upgrade your workout wardrobe, New Balance has something for everyone. Visit us today and experience the comfort and performance of our products firsthand.
Photos
Location & Phone number
2600 Wilshire Blvd, Santa Monica, CA 90403, United States
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Your inability or unwillingness to assit or even acknowledge more than one customer at a time is mind boggling. I walked around the store for 5 minutes with a shoe in hand and nothing. Two associates handling one customer. Managers, you should up your game!"
"Got a nice pair of shoes at this location. Great staff. Excellent customer service. Was a pleasant experience. Strongly recommended."
"I've been coming to this store since 2015. Always satisfied. Today. June 1st, i returned a pair i bought last week, in exchange for a different pair. Also, purchased a pair on sale.. smooth transaction. My feet feel awesome in these shoes. The store has a wide variety - if they're out, they will look to see which store is in stock the arrange to have them shipped. Usually 2 days. The tech foot measuring software is a great tool !! - keep in mind each pair should be tried on though. Eg., the assessment said im a 9 W. But after trying a few pairs i settled on 2 different pairs, the one pair I bought is a 8.5 W, the other pair is a 9w. The two women working this afternoon made it a WONDERFUL experience:, professional - knowledgable, warm and friendly. Customer service makes it worth a trip to this store!"
"Don't trust expensive shoes. For almost one year I had NB 2040. ($275) that its sole teard. I toke the shoes to the store . They said we don't have warranty for shoes and sometimes there is issue for the shoes even in 6 months. I asked for credit or any discount even 20% for next purchase. they said Sorry.! I talked to the manager that I paid $275 for Made in USA shoes. He said "it doesn't mean that it last long." He said "When you buy a Range Rover, you pay for luxury and suspension. it's not last longer than a Honda"!!"
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