Carter's

"I needed a baby gift and am visiting from out of the area. I just ask Google to steer me to where baby clothes are sold near me...and up came Carter's! It was really close by (and had lots of other locations as well) so headed there today to pick out a gift. Carter's name recognition was the reason I went. If they could just stay little until their Carter's wear out....I remember that ad slogan when my adult children were babies!!! I couldn't believe the sales going on and was able to select 6 outfits for the price I would have spent on 2!! Great name, great value and close by...perfect experience!!!"

"Bad experience with online and store pick up too. They haunt you with emails to buy, when you purchase online it takes 7-9 days just to pick up in store. Other companies deliver it your home in that time frame and price. Target is best with 2hr pick up time. No curbside, waited for 15mins then went inside myself."

"Terrible customer service. No greetings and very rude attitude. There was a tall, black hair woman with an eye glasses and a short, curvy black hair woman working(aka chatting) there. Ordered something to pick up in store. I went there around noon and they just threw a huge box to you (the box didn’t even half full) and won’t even help you open it when I said I want to make a return. I asked for a scissor, they said they “don’t have any”. What a joke! I had to peel the tape off using my nails and they wouldn’t even let me put the box on the counter! They insisted I have to take the empty box with me. What if I didn’t pick it up? Didn’t they have to open it and put aside the box anyway?? I feel so humiliated. I guess I shouldn’t expect any kind of customer service or respect when I brought something on sale at Carter’s. Absolutely the worst customer service I’ve ever experienced. The two women definitely didn’t even want to work here. They were having this bad attitude the whole time, even with other customers. A company doesn’t value customer servixe doesn’t deserve my business. I will not shop at Carter’s any more."

"For a store that sells only infant & small child clothing, they NEVER leave room for a stroller to get through and around the racks. The store is nowhere near ADA compliant. As many times as we've come to the store, I don't think it is ever been any different. Today we walked in to hear the ONLY sales associate starting to process a return for a customer whom had no receipt or idea of when the items were purchased. 5 min. later 3 people were waiting to be checked out. 20 min. later, We were ready to check out, 9 MORE were waiting while this person was STILL being processed for the return. FINALLY another sales person appears to help out at the register. We were not going to wait for this to purchase 4 outfits. BTW. 11/3/19 and there is no Thanksgiving attire to be found. That being said, the racks do remain organized by size."