Westlake Independent Automotive

"Westlake independent automotive is a first class company and they treat you like family! My dad took his Honda’s in for the last 20 years and I have continued to bring mine to them as well for the last 6 years despite moving out of Ventura county. The detailed reports they provide and suggestions they make on what to get done and to monitor help build that trust you want that operates on your car. Thank you Sharla, Norman, Bruce and everyone else there that makes every experience hassle free!"

"I had a few bad experiences with the customer service with one of their competitors. Westlake Independent came through with a very extensive inspection and helped me prioritize repairs on my vehicle. Amazing customer service through and through. From the initial call with Sharla, her helping arrange a shuttle and all around exceptional service to Norman giving me a play by play on the repairs and making sure that I am good and road ready. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️"

"Norman, Bruce, Shawna, and the team here have been our go to mechanics since we moved to the area. They al days work with our budget to identify the most important repairs vs. Ones that can wait. They have kept our 2004 viable as a commuter car and helped us figure out an annual budget to maintain it. Very personable, friendly staff with great helpful extra touches like driving me to my local work spot after drop off so I can get back to work. Thanks for the great service."

"Was visiting from out of town when my car quit working. Late in the day got towed to the shop my sister uses, and they had me an estimate in a couple hours and repairs done by noon the next day. Outstanding service and courtesy, reasonably priced, and car is doing fine. Excellent!"

"I have had a wonderful experience with everyone who works here. Regina is very nice, Andrew is always polite and helpful every time you call. Norman is an exceptional service adviser who is very knowledgeable, detailed and honest about the repairs needed on your vehicle. Bruce the owner, went above and beyond to help me and make sure my Lexus was safe to drive and fixed previous repairs I had done by someone else that weren’t correct. I trust Westlake Independent and will come back if needed."