Preferred Auto Centre 3111 East Thousand Oaks Boulevard, Thousand Oaks, CA 91362

"I’m a new customer for Preferred Auto and having been with my prior shop for 18 years was a little nervous about working with and trusting a new shop but I’m pleased to report that I had a great experience. The shop did a comprehensive inspection of my car and provided me with a detailed report that was easy to understand. I spoke with the owner Mark and his daughter Crista asking a lot of questions and they were both very helpful in helping me understand what needed to be done and why. Both excellent communicators. After having some work done on my car (new brakes and engine mounts) I drove the car away and was amazed at how smooth the ride is now. I trust the competency of this shop and will be bringing my car back in the future. Additional - I had another issue present with my car after getting the brakes replaced (an issue with the ABS sensor light). Mark and his office staff really went the extra mile to address the issue. Their customer service and professionalism are outstanding. I highly recommend this shop if you are looking for a new place to take your car."

"Absolutely the best most professional and skilled shop in SoCal. Mark and his staff, especially Krista, kept me up to date on all work and estimates, which were very accurate. If the technician discovers that less work is needed, they will call you with a new lower estimate , validating their integrity. One of my cars has over 200k miles on it and will probably go another 100k, mostly because of Prefered Auto. I have total peace of mind because of this shop. I highly recommend them for all your automotive needs."

"As always, the service and staff are exceptional. We been taking cars to Preferred for 6+ years. Not a single complaint. We have never had an issue with our cars after leaving the shop. Friendly, courteous and fair."

"Mark and his crew are very honest mechanics. My son's older model Lexus had some electrical issues with the battery. They corrected the issue and did a thorough exam of the vehicle. It certainly needs some additional work, due to the age of the car, but no pressure here. I am taking care of what I feel is best for the safety of my son, but I will definitely NOT hesitate to bring his car back for the other repairs. The ladies up front were super helpful too. Also, be sure to say "Hi" to Hank the office mascot."

"I have been coming to Preferred Auto for over 25 years. Mark Miller and his crew are very knowledgeable, have high integrity, and are always looking out for my safety. I have a Honda Accord EX 2001 that he or Tony, or one of the other great mechanics, have been caring for all my 251,000 miles. I also love that he has his daughters working for him in the front reception area and they, too, are knowledgeable. Everyone there is committed to great service. It’s great to have a mechanic you can trust!"