Jaguar Thousand Oaks Certified Pre-Owned & Service 3595 Auto Mall Drive, Thousand Oaks, CA 91362

"Great service although initially hard to get the car in to the shop as they now don’t offer pick up and delivery services."

"I had to take my vehicle in for service. The service tech I worked with (Andre) was great. He's super knowledgeable and responsive - he made the whole process go smoothly and seamlessly."

"Bad service. I was charged for gas on my loaner two days later despite providing gas receipt. I called to complain and was assured someone would call back but no one did!"

"Best service department in SoCal. They made a not so ideal situation go smoothly and we are beyond grateful for their efforts and professionalism. Every service advisor is knowledgeable and hardworking. The service manager (Rick) leads an amazing/trustworthy team! They are extremely communicative and go above and beyond for customers. Highly recommend taking your vehicle here for all your service needs. Satisfied customer!"

"I have driven luxury cars for a long time but they've always been pre-owned. So when I made the decision to factory order a brand new Jaguar XJR sport it was a monumental step up from the cars I've driven before not to mention a huge financial commitment. Bonnie Smith took great care of me, making sure that everything went smoothly and that the entire process was completely enjoyable. She is deeply knowledgeable about Jaguar and Land Rover products making the entire process seamless. I highly recommend Bonnie Smith to anyone interested in purchasing one of these beautiful, British luxury vehicles."