Men's Wearhouse

"5 stars for Zo. Very helpful and nice. Highly recommend him. 0 stars for Benny. Rude to his coworkers and customers. Not willing to help. Very dismissing. Thankfully Zo was there to save the day. Maybe he can begin retraining his coworkers on their customer service. Starting with Benny."

"I had an appointment to pick up my suit rental here. The manager who had the key was a no-call, no-show, causing store associates and customers to wait for someone to show up. Ended up missing my flight because of this. Will not get a suit from here again."

"Went in and was greeted after a couple minutes of looking around, and he was extremely helpful and professional in getting me exactly what I needed. The service here was excellent!"

"I just left this location. I came in because I was invited last minute to a white party. So being that I'm big and tall Men's Wearhouse used to be a great place for me to shop, I decided to stop in to look for some white linen pants and a white dress shirt, and possibly expand my wardrobe a little bit with anything else that caught my attention. But after walking around the store for 5 to 7 minutes and not even being greeted by an associate presumably because on my days off I wear flip-flops cargo shorts and a t-shirt) they've proven that they do not want nor have they earned my business. I would understand not being contacted if they were extremely busy, but I actually had one associate who walked past me multiple times without a customer and never said hi. So I'll go ahead and take my business somewhere that I'm not completely ignored."

"It was an awful experience as soon as I walked in. An older, asian gentleman was extremely rude and seemed angry I even walked in. He berated me about being there and why I was there even after I explained to him I had an appointment scheduled. He did this in front of other customers he was helping at the register. The lady who helped me was extremely helpful and nice. However, they had issues with entering their information online and said I needed to call on Monday to confirm. Good thing I double checked the automated email with my wedding selections because the suit I ordered was unavailable. And good thing I called today because no one bothered to call to tell me they can’t guarantee the selections for my wedding and didn’t bother notifying me this week about how they discontinued the suits I ordered. I’m having to find a new rental place and start over again elsewhere. When I asked what my options were, the guy who answered said, “well you can come in again this week and make new selection just not those colors or you can go somewhere else”. How helpful and reassuring … when I have to follow the colors picked out for my wedding. Avoid this place and/or location. They obviously don’t care."