AutoZone Auto Parts 9124 Reseda Boulevard, Los Angeles, CA 91324

"When I came in, it was busy and packed. The woman in the front Ilda handled the turmoil very well. She made sure everyone got the attention deserved and she maneuvered the clientele exceptionally. The store manager was in the back but not so present. It seemed like Ilda was the store manager and she should be regarding how her presence was shown. She knew her customers and prioritized accordingly to demand. By the time I realized, the line was gone and Ilda was out to replace my car battery. When I say she hustled with grace, I meant it. As a customer, I felt comfortable and she made sure I got the customer care I thought I didn’t even deserve. I refuse to go to another auto zone and I hope one day Ilda manages this branch officially because it moves smoothly because of her."

"Shopping here has now become a toss up, depending on who helps you is the service you get. Today was the first time I was denied a price match. I’m not sure if the district manager is making sure their managers follow company policy."

"I came into this autozone from out of town to purchase new brakes and I was super shocked at how quick I was in and out of the store. The staff was really quick and knowledgeable. Thank you for your kindness Jerry! I will definitely be recommending my family to this specific location!"

"I am glad I came here the service was great. Gerardo the manager took care of me he's was very friendly and helpful he went outside to look at my car because one of the lights wasn't working so he offered to help me replace it and I really appreciate that he was able to do that. I will always be coming back to this autozone because of him. Thank you again"

"Do not go here for a battery charge or a new battery just go to a BATTERY REPAIR SHOP will cost you less and save you time instead of wasting an hour or 2 waiting , I went to charge my battery and waited 1 hour just for them to try and sell me a battery out of my budget of 300$ and when I said no thanks they refused to help me put my battery back on, even though AUTOZONE took it off with their tools in the first place. I’ll mannered staff and inhuman behavior to not help another. Manager even blaming the customer instead of helping is insane so ridiculous."