Batteries Plus 1742 North Moorpark Road, Thousand Oaks, CA 91360

"The staff was able to quickly test my car battery and determine that it qualified for a warranty replacement and installation."

"Top tier customer service, knowledgeable and informed staff, friendly and professional every time I go there. Always a hassle-free experience! What more can you ask for?"

"Went in for a battery issue. Had a quick chat about my broken key fob and in 5 minutes it was fixed. These guys are professional, knowledgeable, and service oriented. Don't hesitate to stop in their shop."

"Worst service, no respect of customer and apologetic for not canceling my battery installation appointment as soon as we was aware there was no battery in stock. Apparently Carson , the person working at the time couldn’t understand that calling and “leaving a message that goes straight to voicemail” is not contacting the customer. A text message is not the same as actually contacting the person to “confirm” receipt or even emailing to canceling the order. As everyone knows Los Angeles - cellular service is not bad more so on the road in the hills and messages can pop up hours or days later - I asked him did you try to reach me again or cancel the order as the cancellation email would have done the job. B “ I didn’t want to cancel the order until I get confirmation of what I wanted to do. Really? Wait for me to show up to tell me sorry no battery but I called you. This was not coming from a teenager. Will never again visit this store although I had excellent experience in other locations where I have been a customer for over 5 years. But this is a typical problem of franchised businesses where is a hit or miss it depending owners and employees working at locations who cares less and was completely un apologetic of not making an effort to help the customer avoid driving for about an hour to the specific store as there are not many close by and many seemed to have closed…I guess I wonder why?"

"WONDERFUL STAFF AND STORE! Excellent all-around service, prices and inventory. I was very pleased with how nice and helpful the staff was. Clean store! GREAT PRICES. I went w/a family member who needed an obscure type of battery and your store had plenty in stock. GREAT EXPERIENCE AT THE T.O. LOCATION!"