Swickard Honda of Thousand Oaks Auto Parts

"Great customer service and prices. 100% recommended. Special recognition to Otto in parts."

"Would give zero stars if I could. Bought a brand new CRV from Oxnard Honda but Thousand Oaks was closer to me when an error msg saying there was an electrical issue with my brakes came up. Car is 3 weeks old under Honda warranty. The Thousand Oaks service department dis not even look at the car. Claimed it's not their problem and I should take it back where I bought it. Mind you it's covered by Honda national policy. I just didn't have time to argue. I drove to Oxnard where they fixed it in less then 10 min. First Honda Simi Valley is also good. But avoid this dealer and service shop as they don't care about their customers or responsibility. I called Honda directly and they were shocked I received this type of bad service. In the end I was offered a free oil change as an "apology" but after the way I was treated and kicked out of the dealership in 5 min, I will never return to this shop and recommend you go elsewhere. This is a very common story in this area, look at other reviews. They just don't want to do any work that's complicated or insurance or warranty related and only care about making the most money they can and upsell everything or ignore you. Go elsewhere First Honda Simi Valley is 10 min away and is a much better experience where I been servicing my Honda with great success and no drama."