Ann Taylor Factory Store

"Just went shopping here in Ontario mills. Was having a good experience up until the end when I was about to make my purchase. I was at the jewelry section and was playing with the necklaces and a lady came up to me and abruptly said “they get tangled if you do that so please stop.” With a mean face and just walked away. I asked for the name of the associate at the cashier and they told me they don’t give out names as a law. However, if you go into the fitting room they ask your name. Kinda hypocritical, but I guess they’re trying to make it a personal experience which is fine. Well since I don’t have the name I’m going to describe her, short, glasses, possible African American descent. She may be the manager because she was giving manager power tripping vibes and her picture does look like the Vicki Crump I saw on LinkedIn. Embarrassing behavior. I’m writing this so management can identify her. She could have said it nicely or just let it go because there was only 2 other people in the store. I always pass by and Ann Taylor is always a quiet not much shopping in location. I feel bad for anyone working under her."

"The Employee's are Very helpful and nice the store is clean and easy to shop at because all the clothes are nicely in order by size this is the BEST STORE to shop at!!! I ❤️ Ann Taylor Factory at the Ontario Mills Mall"

"I Love Ann Taylor! They have pretty, sexy, and conservative career clothing for women. Great quality too❤"

"They have a very nice selection of clothing; lots of styles & colors to chose from. They also have some good sale prices right now. The girls working there were helpful & nice too."

"Store opened at 11am but fitting rooms until 11:30 because they were vacuuming. Asked about using a coupon i received they immediately said it was not valid. I explained why it was then she says “its expired” i had to enlarge the screen and show her it wasn't. She and the other lady had no clue what this coupon was for and how to use it. Great clothes but workers need to be more informed and friendlier."