El Pollo Loco 125 East Imperial Highway, Fullerton, CA 92835

"I really enjoyed my trip to Pollo Loco. The customer service was excellent. I would definitely recommend and come again. Plus, the chicken was well cooked!!"

"Very nice location out of all pollo locos around, Yara was very helpful to me, very nice employee and was swift with my order :)"

"I came here a couple days ago, the food was a disappointment. I ordered a burrito and it seems that for burritos, tacos, etc they use leftover chicken they scrap off the bone. The chicken meat was dark and had a weird taste. I’m assuming that if you order whole pieces of chicken you get the “good chicken.”For everything else you get whatever is laying around. I only ate half of the burrito and threw it away. Filled up on the strawberry hibiscus because I was hungry. It expense for what you’re getting. I was never a El Pollo Loco person this experience reminded why I never eat here. The employee that took my order was very kind and nice. The food should compliment good customer service but it does not."

"Chicken is consistently burnt, or so dry it's inedible. Also restaurant tends to close early on random, non-holiday days. I guess the employees didn't want to work anymore. Friendly staff though..."

"This place is great! the restaurant is clean and the food fresh and tasty. I had ordered a combo meal and a BRC burrito and another side but the manager Graciela saw that it was cheaper for me to order the BRC combo and order the rest as individuals and told me about it. She saved me $2.00. She was exemplary in customer service and awesome for helping me save some cash. every little bit helps =)"