Evans Tire,

1472 Jamacha Road, El Cajon, CA 92019

"All these 1-star ratings are goofy. I’ve been a customer for over 12 years and I have never been mistreated. I’ve seen people get upset, but they’re just being miserable and unreasonable. These guys are good! Don’t let the Karens fool you. ⭐️⭐️⭐️⭐️⭐️"

"This review is based on the front counter service, not the work done. After I pick up my vehicle and if there is an issue with the work then I will update this review. Saturday March 2nd 2024 I placed a phone call to Evans Tire and discussed needing brakes. I was politely informed to bring the vehicle in and there would be an inspection after which I would be informed of the work needed. This morning I went in and let the front counter know I needed brakes. At no time was there any word of the process. I assumed I would receive a call after an inspection was complete to go over what would need to be done. A couple of hours go by and no call. I decided to call. Spoke to the same front counter person and informed him that I was calling for a progress report and the inspection findings. The person informed me I would receive a call for the results of inspection. I did not receive a call. Another hour and a half goes by so I called again. Spoke to the same person and was promptly informed since I came in and said I needed brakes there was no inspection needed. (Take that for what you will). I explained my issue with the service. Went over the conversations and the person basically said they do not do inspections unless they are told to. (Again, take that for what you will). I tried to get a better understanding of the process but according to this individual if you go in and say you need service but do not explicitly ask for an inspection they just do work. I tried to reason with the individual about a customer coming in with brakes that were fine and might have just needed to be cleaned or greased that they would just put new brakes regardless? Of course his answer was if a customer comes in then they do what they are told. Essentially if I didn’t need brakes, they would not inform me of it. They would simply put new brakes on and not even attempt to let the customer know. How about if only the front brakes needed to be replaced. Again all four would have been done because I said I needed brakes when I arrived. I still need to pick up my vehicle so I will update this review after doing so. Apparently they still have one brake to do and the alignment so we will see how long it takes. So definitely deserves an update. Do not go to this location. Avoid at all cost."

"Great deal!! 2ea pairs for Toyota Prius with alignment for $430 which beats Discount Tire in two ways: 1. Alignment ( discount don’t have this service) 2. Paragon (60k miles warranty which discounts tires won’t cover) Customer service very friendly and helpful"

"I needed new tires, and though the ones I wanted weren’t initially available, they swiftly arranged a same-day transfer from another location. I returned early the next morning to have them installed, and the process was efficient and hassle-free. The pricing was reasonable, and the manager’s excellent service made the experience even better. I genuinely value the services here and look forward to returning for future needs. Thank you!"

"I was looking for a Black Friday deal for an oil change and Evan’s seemed to have the best price. The discount was terrific but I never expected the top notch service I received for that price. The staff was friendly, helpful and the job was done quickly. I will be going back to have the service they recommended done with confidence in the outcome. Thanks guys for making a senior citizens day wonderful and affordable!"