Mission Auto Service

"I did not do an auto repair here but my skimp (spelling may be inaccurate?) was destroyed and dragging itself on the freeway so I had to quickly find an auto shop. Right when I walked in, the manager took a look at it and knew what was up. Turns out when I got my oil change the day before at another auto shop, they hadn't screwed on the metal part back on correctly. He advised me to call them back and demand they fix it. I thanked him for the trouble and wanted to pay him, but he didn't charge me at all for the consultation. He gave me faith in humanity again. Okay maybe I'm exaggerating, but generous souls are so bloody incredible during times of stress. I felt so fortunate to have went to THIS specific auto shop. If it weren't so far, I would've made this my default."

"Never take a car here. Brought my car in early morning to get an oil change for a VW. Quoted me about $100 for an oil change. Said it would be done around lunch time. Never got a call back saying it was done. Finally went to go pick it up and sure enough was ready but wanted to charge me a total of $150. Absolutely insane"

"I don't understand the 4 1/2 star rating on this auto shop. I don't mean any disrespect, but the owner needs to retire. He is either forgetful or a liar. Dropped off our car Friday night... Never heard anything come Monday afternoon after we made a call....One day he says "I'm waiting on a part" the next day he says "I got the part, we're working on it" The next day he's "waiting on approval from your warranty..." to the next day he has "approval" then the next "I'm still waiting on a part" He was saying different things to me than he was to my husband each time we called for an update... because he didn't communicate. When I confronted him, he said, "You are mistaken, I never told you that." After 7 days, we picked up our car and found out it was ready on Saturday! Don't bring your car here. You'll be extremely frustrated by the lies, runaround, and lack of communication."

"I scheduled an appointment days in advance when they said they would have time to do it, showed up and they seemed bothered that I needed it done in the time frame they had originally told me. Paperwork was everywhere and in plane view of anyone walking in, all personal information could easily get stolen. Getting into my car dirt and leaves on driver side, really disappointed with how my first and only visit went."

"Excellent repair shop I would highly recommend! I experienced a check engine light while on the highway and happened by chance here. Even though they were very busy they agreed to check my car right away and did very speedy work. While checking the car they found 3 light bulbs that needed to be replaced, and topped off all liquids. The guys who work there are incredibly friendly and showed me exactly what needed to be done. Kudos especially to Rob and Cesar for their courtesy and efficiency! Best customer service experience in a long time!!!"