The Home Depot 2055 North Figueroa Street, Los Angeles, CA 90065

"I want to thank Martha for helping us today, we didn't know what we were looking for and she pointed us to a solution. This is the best customer service I've ever had in a Home Depot, please tell Martha thank you for being the kind of customer service everyone should encounter when they are shopping and need help. She helped us find the door we needed."

"Workers just standing around chilling, terrible customer service. I wish I would have caught the “meeting” 6 of them were having before the line really got out of hand"

"I have never been to a more dysfunctional Home Depot in my life. I had the unlucky chance of picking up my order from Robert, a new hire who was training. Robert had a vile attitude towards customers and had customers waiting on 3 different registers that he couldn’t close out pickups on. He questioned me with attitude for showing up when I did, told me I was not able to pick the items myself as every other location has let me do countless times and a dismal approach to customer service. Almost every employee at this store seems like they absolutely despise their job and hate every customer that walks through that door. I had to sit for 30 minutes while the manager Sarah and picker tried to find 3 simple items before I ended up asking to cancel with another associate who was actually helpful; so I could grab the items myself. It took me all of 3 minutes to do so while they’d taken more than 4 hours to try and get to the order. I will never return to this HD location as there was all but one professional employee in the store who helped get my order cancelled. Every other employee was already on vacation mentally it seems. I was picking up a Christmas present and some final items to finish up a job which has now been pushed another weekend due to Robert’s lack of ability and friendliness. This is the first and ONLY bad experience I have ever had at Home Depot."

"A nice place, but do keep in mind that this Home Depot can be busy. Morning till noon, lumber area gets busy just as much as the front end. So if you want speedier checkout, go to the garden center registers!"