Athleta

"I can’t speak to the selection in-store as I purchase items mostly online. However, I’ve come in for returns and have always had the nicest interactions with the employees here. I came in today with a complex issue that involved a pricing adjustment (that the online customer service team wouldn’t honor) and exchange and was super impressed at how quickly and knowledgable the sales associate was at the transaction."

"I’ve shopped Athleta for over 20 years and have drawers of gear. But the company must have changed ownership in the past few years because the prices have become outrageous. This store also caters more to Athleta girl and that holds no interest in my household. They stopped carrying plus sizes in this store too. There’s a competitor down the street that carries my sizes for better prices and caters more to the general needs of my family."

"Sad to see Athleta has pulled plus sizes from stores. I was invited to a different store last year when they “relaunched” plus sizes and remember being SO excited that I could *finally* shop in store. Sad to see that they’ve changed their tune and now only carry xxs-xl. This store is small, but if you can carry xxs you can carry 1x-3x. Yes styles are still available online and I presume they could order for you but customer service was non existent on my visit today."

"I used to be a die hard Lululemon fan and followed them from one location to the next. I loved them before they became "popular" and even got my daughters into ivivva until they discontinued their line. Recently though I've been really upset with their awful, rude customer service, for the price I pay I'd expect more. So I thought I'd start branching out so I did, to Athleta which is just down the street. I'm so glad I did. I love their girls and womens line. The staff is always so friendly, helpful, kind, and just happy you're there. I have yet to experience someone rude and every time I go it's a breathe of fresh air. I'm glad my daughters get to experience what true customer service is about and just what it is to be kind. Lululemon felt like I should just be honored I got to walk in their doors. So much for a pro women company. So glad I found Athleta just wish I made the switch sooner!"

"As a person who is in customer service, this was the worst customer service experience I have had in quite some time. There were two clerks, one who snarkely responded to another employee that she was actually a manager that day, neither should be working in customer service and especially not at Athleta. I have never had such a poor experience in any other Athleta store I have been to. Wish I had gotten their names. I’m certain they lost more business that day than from me alone."