Pacific Coast Home Services 63 Bovet Road, San Mateo, CA 94402

"Stay away. Waited 4 hours+ outside original appointment window for the technician to arrive. The technician is 100% sure the heat pump is broken and needs a total replacement. With another company, they quickly figured out the wiring issue. Paid 250 dispatch fee for nothing helpful."

"I had a great experience with this company Shout out to Nicole from call center she was able to respond to an emergency I was having in a timely manner. Nicole was able to dispatch a technician within 1 hour technician Rafael arrived earlier than expected Rafael was very thorough and performed a full home plumbing inspection.He explained why my sewer was backing up and provided me some options he was able to fix the issue immediately. Overall I am very happy that I came across pacific coast home services"

"I called Pacific Coast in a panic- my propane fireplace was smelling like a strong gas leak. In the middle of winter. A live person answered the phone! They scheduled me right away! Omar showed up at exactly the time he said he would. He was fantastic. He spent almost four hours getting our fireplace in working order. He took the time to answer all my questions. You could tell he cared immensely for his tools and doing the job right. We were very impressed! The price tag was steeper than I planned and I was a bit shocked but after seeing the work he did I feel very good about my purchase. I got what I paid for and I would definitely recommend Pacific Coast (ask for Omar!)"

"I called Pacific Coast Home Services after a failed DIY attempt to replace a thermostat. My furnace wasn't responding to the new thermostat and with exceptionally cold morning temperatures it was imperative that I got my furnace working again ASAP. It was great to actually speak to a human when I called. They were able to send a technician the next morning. Luis was very polite and clearly communicated what he needed to do in order to diagnose the problem and ultimately fix it. Luckily, it was fixable on the spot and did not require ordering/waiting for any expensive parts. I appreciated Luis' honesty and clear communication."

"From the making/changing of the appointment to the completion of the job, everyone at Pacific Coast Home Services was professional and helpful. They were great at communicating, listening, and responding promptly to inquiries. I was feeling anxious about the electrical work, but the electrician Chad arrived on time, did some diagnostic tests, explained what he did along the way, and repaired the problem quickly and efficiently. I don't know how their fees compare to others, but Chad's expertise was well worth the price. I was very happy with the overall services of this company and would recommend them."