Les Schwab Tire Center 2160 North Texas Street, Fairfield, CA 94533

"Terrible business practices ! We have been customers of Les Schwab for 20 years and have never had such a bad experience. We sent our daughter into the Fairfield Ca. N. Texas st. location for an inspection. She was told she needed new back shocks. The quote was 800 dollars for front and back. She arrived to the scheduled appointment, they had the wrong make and model on the quote and parts order and could not do the work. The order also had 3 sets of shocks on it. They had added 500 dollars more to her quote.. We asked for the manager to clarify this process,and were given an assistant manager. He said he would help us out and that they had made mistakes. They did no work on her car for the scheduled appointment and the assistant manager sent us an email with a new quote for additional work needed which included parts and service that were not listed on the original inspection The price was now up to 2000.00 dollars There was NO compensation or care given to us not even an apology. Certainly does not foster any trust on our part. We won't be returning."

"Yo, every time I go here I am never disappointed. I have had 3 different vehicles serviced at Fairfield and other close-by locations over my lifetime and not one time have I been unsure about any recommendations they give me. If I’m curious for more information, they’re happy to share it with me. I know my money isn’t going to go to waste here and each customer they work with is in great hands. These people are passionate about their work and it shows. The shop is always clean and business is rolling from the minute they open. Thank you Les Schwab for your professionalism, quality of work, and genuine compassion for the people who choose to do business with you."

"The shock of my life. No more clean cut men, but bearded men. Had my alignment done this afternoon. Took an hour. The ladies at their desks enjoyed their time with me keeping them laughing. Always excellent service."

"Doing business with this company is like a big breath of fresh air.. these folks actually answer the phone, follow up, and are an absolute pleasure to work with. Have given this Schwab location all our business since moving into area 8 years ago. These guys are the best!"

"Friendly professional experience. I have a 2011 Prius with over 170k on it. Got my brake check, but no need for the replacement yet (original brakes still: 5mm front, 6mm rear). The advisor recommended checking again on my next 5k. I need my alignment as well, unfortunately, the machine was down that day. 4/2/22"