Geek Squad
1950 Santa Rosa Avenue, Santa Rosa, California 95407
About the Business
Geek Squad is a technology institution located at 1950 Santa Rosa Avenue in Santa Rosa, California, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your technology to us or schedule an in-home appointment, we are here to help install and repair products in your home.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, demonstrate what's possible, and create a customized plan for any new tech or appliances you may be considering.
We offer same-day repair for Samsung and Apple devices, including screen replacements starting at $199.99 and $129, respectively. Our services also include computer and tablet setup, TV mounting and repair, smart home installation, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair.
Geek Squad provides an unmatched level of tech and appliance support, with services available online, on the phone, in your home, and at Best Buy stores. Our Agents are available 24/7, 365 days a year to assist with any tech issues you may encounter. Additionally, Geek Squad Protection ensures your tech stays in top condition beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your technology. Our goal is to help you get the most out of your tech, discover new technology, and stay up-to-date on the latest innovations.
Photos
Hours open
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews
"These guys are amazing! They are well-trained, experienced, and very nice to work with."
"Alyson helped me today! She was awesome, so helpful, professional and got my computer check in and sorted out to go out for repairs in less then 30 min. I was so happy I was able to have her help. She was kind, friendly and very supportive. My toddler spilled tea on my Macbook and I am hoping Geek Squad team can help repair in soon. Thank you for the great help Alyson, Geek Squad is lucky to have you!"
"Geek squad has always been knowledgeable and veery helpful! They provide you with the right resources and tell you how to get parts or some phone number incase someone locked out of their account. We love them!"
"I have had Geek Squad support for many years. It seemed to work well when we lived in close proximity to a store. Now we live two hours from a store and have tried to use the Geek Squad via the phone. After a 5 hour attempt, we have come up empty!!! The Geek Squad is not worth it at all. I will no longer be renewing my membership and will strongly recommend to everyone that they do not go near Best Buy or the Geek Squad. I believe your customers need to know what a sham is being offered to customers. There are many far better offers these days for consumers. I will be putting out this negative information on all social media avenues to let people know just how bad the Geek Squad has gotten. How expensive it is and how not worth a single penny the service has become."
"I like the Geek Squad Premium Support Package a lot, both the online assistance, which I use for diagnostics and cleanup every few months, and the in-store hardware repair. It's a good deal. That said, I find their appointment system to be cumbersome and don't find it improves my waiting times, so I just stand in line."
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