Smart Start Ignition Interlock

"Ron gets really backed up; but that's not his fault, he provides great service and knowledge to any questions I had."

"I went to get my interlock device installed a few days ago And Ron truly made it the best experience. He’s so knowledgeable about the devices. Even when he had 12 cars outside he let everybody know he was gonna get to them and made sure he did sometimes working on 3 cars at a time . Very respectful and nice all around. Any question or concerns I had about the device he answered them and was very charismatic. If you have to get an interlock device THIS IS THE PLACE TO GO !!"

"Kirstie is so friendly and helpful. The owner is also great. I appreciate the quick service and nonjudgmental atmosphere. Getting an interlock was stressful for me initially. But the smartstart crew has eased my anxiety and made the process more tolerable and enjoyable. If you need an interlock device in Murfreesboro, go see Kirstie at smart start. Each of their technicians at each location are great though."

"I’ve had the interlock for over 3 1/2 years now. Covid prolonged it, so I’ve had a lot of experience with this company. I think most people fail to realize this is a franchise with a local owner. The owner, Brandon, has gone out of his way to help when I’ve had an issue. I wish I would have known to contact him before calling corporate. He’s very helpful if he’s made aware of your issue. If you have an issue, give him the chance to try and solve it. The local technician, Kirstie, is also wonderful! She’s always so polite, and gets me in and out quickly. She runs the shop efficiently and is my favorite technician of them all (I’ve met them all at every location and they’re all great!) Again, I’ve had this interlock device for more than 3 1/2 years, so I’ve had more than my fair share of experience and encounters with this company. I won’t leave a review for just any business. But I’ve been blown away lately by the kindness and positive experiences with both Brandon and Kirstie. They deserve to be acknowledged for their wonderful customer service and willingness to help and satisfy their customers. I’m actually a little bummed I’m finally getting the device removed and won’t see Kirstie anymore! She’s that great! I highly recommend SmartStart if you’re looking for an interlock company. Just keep in mind to contact the local owner and staff if you have any issues, not corporate!"

"Biggest money grab scheme I've ever experienced. My car broke down and the shop needed a bypass code and I got locked out simply because a shop worked on my car and with the key in the on position and they charge you $50, they charge you for any and everything they can and there is never anything anyone can do about it, they just say to file an incident report. Do not go here, better yet don't get a DUI."